Receptionist - Geelong Physiotherapy (Casual)

We have an opening for an experienced administrator to join our practice team as a Casual Receptionist supporting our Geelong Physiotherapy Clinic in Geelong.

**About us**

Our Geelong Physiotherapy Clinic is located in the thriving Geelong CBD and has provided high quality, effective care for the Greater Geelong community for over 30 years. As part of our team you will work to promote client-centred goals and implementing treatment strategies to assist clients to work towards optimum occupational performance.

**About your role**

You will be the point of welcome to the practice and support quality patient care through high levels of customer service and a professional and friendly approach. You will greet everyone in a welcoming manner whether face-to-face or over the phone. You will manage the appointment system in consultation with doctors, allied health workers and nurses and maintain patient medical records and accounts. You will be responsible for professional communication with patients, clinical staff, colleagues and others involved in patient care. You will hold patient confidentiality in high regard at all times and support broader administration and operational tasks including online systems and records, stationary stocks, practice security and the general tidiness of the practice.

This position is casual with a potential of up to 12 hours per week covering leave and supporting practice needs.

**About You**

You’ll bring the following skills and experience:

- Experience in a similar administration role inside or outside of a clinical setting
- A high level of professionalism, confidentiality and accountability
- Excellent people skills and communication skills where you build relationships with ease
- Ability to work independently with initiative and productively in a team environment
- Ability to communication with a diverse range of people
- Confidence with MS Office (Word and Excel)

Highly desirable
- Previous experience in the use of clinical software such as Best Practice and Pencat
- An understanding of the Medicare Benefits Schedule
- An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
- An understanding or experience in general practice accreditation and standards

**We offer a great range of benefits for our team members**:

- Community volunteering opportunities as giving back is part of the culture at GMHBA and our staff are excited to make a positive impact on the health of the communities that we serve
- Ongoing training and development as at GMHBA we believe in lifelong learning and encourage our staff to continually grow and develop skills to succeed and further their career
- Health information seminars to help you improve your health and wellbeing
- Employee Assistance Program to enhance your emotional, mental, and general wellbeing so you can overcome challenges, increase coping skills and enhance your work and personal life
- Reward and Recognition program and annual staff functions and other fun activities to celebrate our successes
- Staff wellbeing initiatives, including an active Social Club with a variety of fun events and special deals
- AIA Vitality, an award-winning health and wellbeing program that takes you on journey to better health

**Let's get started?**

Download the position description

Find out about what it's like to work with our team visit us on You Tube

At GMHBA we celebrate and harness diversity and consider it a competitive advantage. We encourage applicants from all diverse backgrounds.

**Healthier Together When Vaccinated**

GMHBA has made COVID vaccinations mandatory for all employees in order to protect staff, patients and members becoming infected with or transmitting COVID-19. This decision reflects our ongoing commitment as a health company to protect the health of our community. You will be required to provide proof of double dose vaccination (or three doses for a health practice related role), or a medical exemption as a condition of employment.