Regional Manager

**The Opportunity**

Are you an inspiring leader with a passion for delivering exceptional care? Join Bupa as a Regional Manager, where you will oversee 7 BVAC care homes, guiding a team of General Managers to achieve excellence in service delivery. Your leadership will ensure the highest standards in care, customer service, and commercial sustainability, while promoting Bupa’s brand through growth and the development of future care home leaders.

**Making an Impact at Bupa**

As a Regional Manager you will play a vital role in advancing our strategic priorities, aligned with our mission of ‘longer, healthier, happier lives.’ You will set the example, embodying the Bupa Values of Passionate, Caring, Open, Authentic, Accountable, Courageous, and Extraordinary.

Lead with purpose and make a lasting impact on the lives of residents and your team at Bupa.

You will add value by:

- Leading and supporting a regional team including General Managers and various key partners to ensure a unified approach to care delivery and operational excellence.
- Driving a person-first approach to service delivery, ensuring high-quality care and exceptional customer experience.
- Achieving operational goals, KPIs, and business priorities for each care home in your region.
- Ensure financial sustainability by managing budgets effectively and optimising resources.
- Lead market growth initiatives and work to maintain high occupancy levels across your region.
- Ensuring compliance with clinical guidelines, regulatory frameworks, and Bupa’s quality management systems.
- Leading initiatives to ensure homes achieve and maintain accreditation standards and consistently meet legislative requirements.
- Implement systems for continuous improvement in care delivery, fostering a culture of feedback and innovation.
- Oversee workforce planning to ensure appropriate staffing levels that reflect the needs of residents and the business.
- Ensure that customer needs are at the heart of decision-making processes.

**About You**

To succeed in this role, you will have:

- Tertiary qualification in business, management, nursing or health with a post graduate qualification in health or management desirable
- Proven experience leading a complex multi-site business enterprise
- Proven experience in the leadership, management and development of people
- Strong business acumen, communication and analysis capability including budget management
- Senior leadership experience in an Aged Care or Health organisation
- Strong influencing, negotiation skills and collaborative behaviours
- Experience in working within a complex regulatory framework
- Understanding of healthcare as a business

**What’s In it for you?**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing, and futures.

Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role. We want to support our people to be the healthiest and happiest versions of themselves.

To obtain a copy of the Position Description or to discuss this opportunity, please contact Khela Hutchinson (Talent Acquisition Partner). To apply, please do so via the 'apply' button above.
- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._