Relief Gaming Supervisor

2 weeks ago

Penrith, Australia Panthers Penrith Full time

**Panthers Penrith have an exciting opportunity for experienced gaming professional to work as a Relief Gaming Supervisor in our busy and friendly Club**

**What we Offer**
- Internal & external training opportunities & paid training sessions
- Career development opportunities
- Discounts on merchandise & at our restaurants
- Excellent working conditions, comfy staff room & free parking

**About the Role**

Panthers Penrith are looking for an energetic and vibrant Gaming Supervisor with a positive can do attitude to manage the day-to day operations of the gaming floor and to ensure we are providing exceptional customer service to our members and guests. Being part of a collaborative team you will lead by example and participate in ongoing development. This position requires someone who will bring experience from within the hospitality industry with the ability to motivate, develop and coordinate staff, inspiring them to deliver an exceptional customer experience. Your ability to multi-task whilst managing staff and coordinating the day to day operations of a large gaming floor of 500+ machines will be the key to your success.

**Your Main Duties and Responsibilities will include, however are not limited to;**
- Maintaining high levels of customer service on the gaming floor at all times;
- Supervising up to approximately 20 staff on each shift;
- Overseeing day-to-day operations of the gaming floor to ensure effective business and excellent service;
- Investigating and resolving customer complaints by following the necessary dispute resolution procedures;
- Shift and staff management including performance management and disciplinary action;
- Assisting employees and customers with any enquiries;
- Dealing with and solving any issues regarding our various internal systems and programs;
- Conduct briefings with all staff each shift, allocate duties and complete daily shift reports on outcomes;
- Uphold our high standards of providing exceptional hospitality, cleanliness and presentation.

**T**o be successful in this role you will have;**
- At least 12 months experience in a supervisory role within the hospitality industry;
- At least 12 months experience in a gaming related or similar role would be advantageous;
- Strong leadership abilities and have the ability to effectively lead and manage a team;
- Outstanding people skills with a positive attitude to change and business growth;
- Outstanding verbal and written communication skills;
- Complaint handling and conflict resolution skills;
- Superior cash handling skills and proficient computer skills;
- Strong attention to detail and a competent decision maker;
- A high level of confidence in handling challenging and stressful situations and;
- RSA/RCG and TAB Basics Certificates.

You will demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.

**If that sounds like you, we’d love to hear from you**

**The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

  • Gaming Supervisor

    1 week ago

    Penrith, Australia Panthers Penrith Full time

    **Panthers Penrith have an exciting opportunity for experienced gaming professional to work as a Gaming Supervisor in our busy and friendly Club!** **What we Offer ** - Join an industry leader - Internal & external training opportunities & paid training sessions - Career development opportunities - Discounts on merchandise & at our restaurants - Excellent...

  • Gaming Supervisor

    6 days ago

    Penrith, Australia Panthers Penrith Full time

    **Penrith Panthers have an exciting opportunity for experienced gaming professional to work as a Gaming Supervisor in our busy and friendly Club!** **About the Role ** Panthers Penrith are looking for an energetic and vibrant Gaming Supervisor with a positive can do attitude to manage the day-to day operations of the gaming floor and to ensure we are...

  • Safe School Crossing Assistant

    1 week ago

    Penrith Municipality, Australia beBeeCommunity Full time $45 - $55

    Job OpportunityWe are seeking a reliable and community-minded individual to join our team as a Casual School Crossing Supervisor in the Penrith Local Government Area. This role will provide relief at school zones, ensuring the safety of children, parents, teachers, and local motorists.

  • Clinical Supervisor

    3 weeks ago

    Penrith Municipality, Australia Everyday Independence Full time

    Clinical Supervisor - Speech Pathologist - Greater Western SydneyJoin to apply for the Clinical Supervisor - Speech Pathologist - Greater Western Sydney role at Everyday IndependenceClinical Supervisor - Speech Pathologist - Greater Western Sydney1 week ago Be among the first 25 applicantsJoin to apply for the Clinical Supervisor - Speech Pathologist -...

  • Clinical Supervisor

    3 weeks ago

    Penrith Municipality, Australia Everyday Independence Full time

    Clinical Supervisor - Occupational Therapist - Greater Western SydneyJoin to apply for the Clinical Supervisor - Occupational Therapist - Greater Western Sydney role at Everyday IndependenceClinical Supervisor - Occupational Therapist - Greater Western Sydney6 days ago Be among the first 25 applicantsJoin to apply for the Clinical Supervisor - Occupational...

  • School Crossing Supervisor

    4 weeks ago

    Penrith Municipality, Australia Transport for NSW Full time

    OverviewSchool Crossing Supervisor – Casual – Penrith Local Government AreaYou're ready to show up and make an impact on your local community.You take safety as seriously as we do. You're passionate about being part of a team that delivers impactful safety outcomes so that everyone goes home safely every day.In this RoleBecome a Road Safety Hero that is...

  • School Crossing Supervisor

    4 weeks ago

    Penrith Municipality, Australia Transport for NSW Full time

    Overview School Crossing Supervisor – Casual – Penrith Local Government Area You're ready to show up and make an impact on your local community. You take safety as seriously as we do. You're passionate about being part of a team that delivers impactful safety outcomes so that everyone goes home safely every day. In this Role Become a Road...

  • School Crossing Supervisor

    2 weeks ago

    Penrith Municipality, Australia Transport for NSW Full time

    OverviewSchool Crossing Supervisor – Casual – Penrith Local Government AreaYou're ready to show up and make an impact on your local community.You take safety as seriously as we do. You're passionate about being part of a team that delivers impactful safety outcomes so that everyone goes home safely every day.In this RoleBecome a Road Safety Hero that is...

  • School Crossing Supervisor

    2 days ago

    Penrith Municipality, Australia Transport for NSW Full time $40,000 - $60,000 per year

    School Crossing Supervisor – Casual – Penrith Local Government AreaYou're ready to show up and make an impact on your local community.You take safety as seriously as we do. You're passionate about being part of a team that delivers impactful safety outcomes so that everyone goes home safely every day.In this Role, you'llBecome a Road Safety Hero that is...

  • Customer Service Bartenders Kitchen Staff

    2 weeks ago

    Penrith, Australia Archie Brothers Cirque Electriq Penrith Full time

    We're on the hunt for talented, guest obsessed and unique casual bartenders, supervisors, party hosts, customer service legends and all around front of house rockstars...most importantly, we're looking for you! We currently have casual roles available at our COMING SOON **Holey Moley and Archie Brothers in Penrith, NSW!** We want people who are obsessed...