State Operations Manager

3 days ago

Melbourne, Australia Compass Group Australia Full time

Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.
- **Support state-wide sector leaders.**:

- **Competitive salary + car allowance.**:

- **Make an impact in a challenging yet rewarding sector.**

**THE POSITION**
- Manage contract oversight and ensure compliance with Aged Care Quality and Safety Standards.
- Develop and implement key projects aimed at enhancing service delivery and operational efficiency.
- Oversee planning and scheduling requirements, ensuring optimal resource allocation across all sites.
- Lead and drive new site mobilizations, ensuring alignment with company goals.
- Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
- Represent Compass Group professionally with external stakeholders and maintain strong client relationships.
- Collaborate with the General Manager to implement the Senior Living brand operating model.
- Provide operational and strategic support for specific projects as directed by the General Manager.
- Drive innovation initiatives that align with business objectives and enhance service quality.
- Champion a safety culture and promote best practices in food safety and workplace safety.

**THE PERSON**
- Proven senior operational leadership experience, preferably in aged care, healthcare, or community services.
- Relevant degree in Project Management, Healthcare, Business, or equivalent work experience is highly desirable.
- Strong financial acumen, excellent communication skills, and the ability to manage relationships across various levels.
- A commitment to ethical standards and a passion for customer service are essential.

**THE BENEFITS**
- Competitive salary and benefits package.
- 12 weeks paid parental leave for primary carers.
- Opportunities for professional development and career progression.
- A supportive and inclusive work environment that values teamwork and innovation.
- The chance to make a meaningful impact on the lives of our residents.

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