Global Product Leader

**Job no**: 513797

**Brand**: Travel Partners

**Work type**: Full time

**Location**: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

**Categories**: Operations & Professional Services, Wholesale & Product

**Global Product Leader - Independent**
- _Join one of the world’s largest travel groups_
- _Be supported every step of the way, strive for greatness, the world is open to you_

**Job Purpose**

To create, iterate and continually drive the Independent product, pricing and content strategy on a global scale that supports the vision, strategic objectives and growth plans set by the Global MD.

This role will need to systematically work with any in region team members to surface and manage local market customer and business needs and nuances and prioritise these to the optimal commercial and competitive success of the business.

This role will be responsible for ensuring both Global and local product and content plans and results are delivered through innovation, strong leadership and communication.

This role is a key link between the Independent division and the Supply division. It will be responsible for working with the MD of Supply Operations to articulate a robust and comprehensive Independent business plan with clear priorities that can then be enabled by the Supply chain teams (globally and in region). This role can be based in any state within Australia.

**Accountabilities**
- Supplier Partnerships_
- Create a range of unique, always-on offers for Independent agents/agencies as well as unique tactical offers to the network that increase acquisition, retention and share of wallet to FCTG
- Represent the Independent business and articulate plans and goals to suppliers
- Ensure our Supplier Partnership teams globally understand the key drivers and goals of the Independent business and our agents/agencies
- Seek opportunities to create unique and highly compelling offers from Net margin growth suppliers for the Global Independent network that either add value to agents/agencies or drive commercial returns to FCTG Independent Division
- Seek sponsorship through supplier relationships for key global Independent events. Assess membership opportunities to strengthen product offering and commercial returns
- Strong Leadership_
- Create the right structure and foundation for a consolidated business
- Provide discipline leadership and direction to the in-country Product team members
- Ensure the global Independent product direction is clearly articulated and adhered to in all regions
- Strategic Product, Content Vision and Plan_
- Create and drive a compelling Product and content strategic plan that is fully aligned to the Independent business’ vision and objectives.
- Thorough understanding of the competitive landscape to identify opportunity or a lack of competitiveness, accompanied by a go to market plan to overcome or capitalise.
- Systematic contribution to customer discovery efforts in the product teams, using a methodical process such as design thinking or lean design to directly determine customer needs and wants.
- Create and deploy tactical strategies to increase share of wallet from agencies within the network, including maximising tier-tipping opportunities.

Drive the successful deployment of the Strategy and Plans
- Create a regular forum of key stakeholders to ensure they understand the role they play in creation, deployment and success of the Strategy
- Ensure everyone knows what the plans and expectations are and create ownership and discipline to deliver within set timeframes
- Work with the finance teams to streamline the over-ride reporting and payment processes to ensure timely and highly transparent payment to agencies

**Key Competencies**
- Strategic Thinking
- Influencing skills
- Product Knowledge
- Commercial acumen
- Effective Communication
- Makes effective decisions
- Partnering and building relationships

**Qualification**
- Degree Qualified: Desirable
- Travel Industry Experience: Essential - at least 5 years
- Travel Product Experience: Essential - at least 3 years in a senior product or supply role

**Benefits on offer**
- **Paid Parental Leave**:

- **Access to ongoing training
- **Individualised Learning & Development pathway options
- **Exclusive retail discounts -** accessible via our employee-only portal with 350+ of Australia’s leading retailers
- **Travel discounts** including family and friends, health and wellness discounts, financial planning advise and more
- **Flexibility-** Monday to Friday week, business hours - Have your weekends to yourself, (60/40 WFH/Office)
- **Brightness of future -** career opportunities in a network of brands and businesses across the global - we promote from within
- **Corporate Health Discounts -** access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
- **Monthly awards nights,** social team bu