Technical Trainer

6 days ago


Melbourne, Australia Microsoft Full time

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you on the **Cloud Operations + Innovation (CO+I) Learning **team as an** IT Technical Trainer**.**

As a **CO+I Learning IT Technical Trainer** you will contribute to establishing technical training delivery, workforce training needs analysis, and engaging with your team in procedural change management activities in support of the datacenters in your area of responsibility. You will leverage technical and adult learning fundamentals as you evaluate and report on training activities in the datacenters and develop your own skills while coaching your learners in their own career growth. Location is on-site in the datacenter with limited work from home opportunities.

Microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services. As an IT Technical Trainer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback).
- Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery.
- Deliver single to multi-day training or other learning experiences in-person or virtually with mínimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training.
- Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our IT technicians for local qualifications.
- Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning Team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio.
- Embody our culture and values.

**Qualifications**:
**Required Qualifications**:

- Bachelor's Degree AND 2+ years training, education, information technology (IT), cloud systems, datacenter environments, server environments, or computer technologies experience.
- OR equivalent experience.

**_ Background Check Requirements:_**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
- NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

**Preferred Qualifications**:

- Minimum 3 years' experience in Datacenter & IT Operations across various functions and College or university degree, US Armed Services Honorable Discharge, or additional 2+ years’ experience.
- Exceptional written and Interpersonal skills: communicate effectively and concisely with stakeholders and organizational leaders about our programs and objectives.
- CompTIA CTT+ or equivalent technical training certification, or ability to complete within 6 months of hire.
- Current Industry framework certification (ITIL, Prince, Lean Six Sigma) or Technical Certification (CCNA, MCSE, NET+).


  • Technical Trainer

    9 hours ago


    Melbourne, Victoria, Australia dormakaba Australia & New Zealand Full time

    Technical Trainer - Service & Field SupportJoin to apply for the Technical Trainer - Service & Field Support role at dormakaba Australia & New ZealandTechnical Trainer - Service & Field SupportWe are seeking an enthusiastic and passionate individual to lead the training, assessment, and skill development of our Service Technicians. Working alongside the...

  • Technical Trainer

    3 hours ago


    Melbourne, Victoria, Australia Dormakaba Australia & New Zealand Full time

    Technical Trainer - Service & Field SupportJoin to apply for theTechnical Trainer - Service & Field Supportrole atdormakaba Australia & New ZealandTechnical Trainer - Service & Field SupportWe are seeking an enthusiastic and passionate individual to lead the training, assessment, and skill development of our Service Technicians.Working alongside the National...

  • Technical Trainer

    3 weeks ago


    Melbourne, Victoria, Australia Microsoft Full time

    Join to apply for the Microsoft Technical Trainer role at MicrosoftJoin to apply for the Microsoft Technical Trainer role at MicrosoftGet AI-powered advice on this job and more exclusive features.Join Our Team as a Microsoft Cloud & AI TrainerAre you passionate about technology and driven to inspire others through learning? We're looking for an experienced...

  • Technical Trainer

    4 weeks ago


    Melbourne, Victoria, Australia Microsoft Full time

    Join to apply for the Microsoft Technical Trainer role at MicrosoftJoin to apply for the Microsoft Technical Trainer role at MicrosoftGet AI-powered advice on this job and more exclusive features.Join Our Team as a Microsoft Cloud & AI TrainerAre you passionate about technology and driven to inspire others through learning? We're looking for an experienced...


  • Melbourne, Australia Fluence Energy Full time

    **Services BESS Technical Trainer** Location: Melbourne, Victoria, Australia **About Fluence** **Our Culture and values** We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence...

  • Technical Trainer

    6 hours ago


    Melbourne, Australia Integrated Control Technology Full time

    **Location: Melbourne, Australia**: **Role Type: Permanent, Full-time**: - We are currently looking for a highly motivated and engaging Technical Trainer to deliver exceptional learning experiences to the Australia region and beyond._ **_ About You_** - You are a hands-on product expert with experience installing and programming electronic security systems...

  • Technical Trainer

    3 weeks ago


    Melbourne, Victoria, Australia Axis Communications Full time

    Changes and questionsAxis Communications AB may update this information without prior notice. The date when this policy was last updated is specified below.If you have any questions regarding our usage of cookies, please contact us via email: dataprotection@axis.com .This document was last updated on 12 March 2021.time left to apply End Date: September 30,...

  • Technical Trainer

    6 hours ago


    Melbourne, Australia Metricon Full time

    **Love Where You Work!** **Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.** Based in our fun, family environment Mount Waverley Head Office, work within the busy Learning and Development...

  • Technical Trainer

    4 days ago


    Melbourne, Australia Ozchild Full time

    About the role - $92,850 pro rata to 10 months plus super and salary packaging up to $15,900 - FT - Full-Time Temporary We are delighted to offer a pivotal role within our organisation as we continue to strive to deliver our strategy of ‘Delivering What Works.’ This opportunity is a 10-month parental leave contract, offering a unique change to make a...


  • North Melbourne, Australia International Technical Institute Full time

    This is an exciting opportunity for a qualified Trainer/Assessor to deliver trade courses. - CPC30220 - Certificate III in Carpentry - CPC30620 - Certificate III in Painting and Decorating **WHY WORK FOR US?** International Technical Institute is a Registered Training Organisation and CRICOS provider, specialising in the carpentry, painting and...