Family Liaison and Administration Officer

**Introduction**:
In this dynamic role, you’ll be at the heart of the centre’s operations, becoming the friendly first point of contact for families and playing a key role in guiding them through the enrolment journey and beyond.
This is an exciting new role that will be offered on a permanent part-time basis — 20 hours per week, worked across 3 - 5 days. We offer flexibility with days and shift times, and are happy to negotiate a schedule that suits both you and the needs of the centres. We are excited to offer these opportunities, located onsite at our centres across the Newcastle, Maitland and Hunter Regions.
St Nicholas offers a wide range of benefits that support and enrich the lives of our employees, including:

- mnBenefits program: Enjoy up to 10% off at top retailers with our mnBenefits program
- Remuneration: $30.25 per hour and paid overtime
- Flexibility: You will be supported to balance work and personal commitments through flexibility
- Growth: Paid Industry-leading training and career progression within the organisation through a variety of learning and development pathways
- Facilities: State of the Art, purpose built centres powered by 100% green energy
- Additional Benefits: Employer-funded parental leave, salary packaging, corporate benefits including;
- Fitness Passport (T&C's apply), EAP and flu injections
- 50% off childcare fees for all full and part-time employees
- $1,000 staff referral bonuses ($1,500 for eligible positions)

**Description**:
The Role
The purpose of this position is to provide a high level of professional administration and customer service support to the operation of St Nicholas’s Early Education Centres.
The Administration Officer will be responsible for various administration tasks including general administration and customer service including enrolment and orientation coordination for new families joining the centre.
This position will be required to communicate effectively and provide a high level of customer services to the families within the centre; they will perform a range of administration tasks for the Centre Director and their respective team within the centre.
**Skills and Experiences**:
EXPERIENCE/CRITERIA
- Demonstrated ability in accurate and proficient performance of a wide range of administrative tasks
- Excellent communication skills in interactions with families
- Excellent organisational and problem-solving skills, interpersonal skills and communication (written and oral) skills.
- Demonstrated capacity to organise, prioritise and manage several tasks at one time to meet various deadlines
- Demonstrated skill in coordination, filing, and record management
- Ability to act with tact and discretion, maintaining high standards of confidentiality
- Intermediate experience and ability to work with Microsoft Office programs, specifically Word and Excel
- Self-motivated with the ability to work autonomously and be responsible and accountable for own work

QUALIFICATIONS
- Minimum of 3 years administration experience
- Current Working With Children Check (WWCC)
- Current Class C Driver’s Licence
- National Criminal History check clearance
- Certificate III in Administration (Desirable)
- Prior administration experience in the early education sector (Desirable)
- Experience with Child Care Management System software (Desirable)

If you genuinely share our passion for Childhood Education we would love to hear from you APPLY now. Please include which locations you would be willing to work at.
Applications for this position will only be considered if submitted through the following platforms: our careers page on our website, mnpeople, Indeed, Seek, or LinkedIn.
Additional Information
The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.
All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.