Quality and Data Team Leader

2 weeks ago

Perth, Australia Hope Community Service Full time

Full time, 76 hours per fortnight located in Perth.
- Salary: $53.84 p/hr + super
- Salary packaging benefits (find out more here on what this means)
- Working Monday to Friday.
- Discounts with a major health insurance provider.
- We offer employees and their family members access to a confidential, and professional counselling service.

**Other benefits**
- Knowing you are making a real difference in your community and being part of a team that celebrates your successes and supports you during challenges.

HOPE has been a provider of community services in Western Australia for over 120 years, providing much needed support for people in the areas of alcohol and other drugs, mental health, justice and family and domestic violence.

***

**About the Opportunity**

The purpose of the Team Leader is having an oversight of the data and quality team and monitor quality compliance and evaluation against KPI’s, reporting, data and standards for the organisation. The role overseeing quality of client work and data in consultation with Manager, Quality and Risk. The role is also required to write funder reports in consultation with Managers and work collaboratively with stakeholders.

**Requirements of the Role**:

- Implement the HOPE audit schedule as allocated to them.
- Provide progress reports to referring agencies, practitioners, and funding bodies.
- Support services with the review, capture and evaluation of continuous improvement activities via the continuous improvement plan.
- Develop, implement, and maintain quality record management and document control systems and processes, which are in line with HOPE’s policies and standards.
- Ensure the team collects and reviews their data regularly to maintain accuracy and data integrity.
- Work with Governance and Risk Team Leader to ensure quality and risk information and system are streamlined across the areas of responsibility.

**About you**:

- Certificate or Diploma in Business Administration or equivalent capability from experience.
- Commitment to work in culturally secure and competent ways.
- Demonstrated experience at auditing and reporting on operational systems for a health or community services organisation.
- Proven track record in building and maintaining effective working relationships with a range of internal and external stakeholders.
- Demonstrated understanding of the principles of governance and quality assurance frameworks.
- Demonstrated experience in the development and implementation of policies and procedures, and the use of evaluation and risk management tools.
- Experience in service provision in the Alcohol and Other Drug, Mental Health and or Social Services sector.
- A broad understanding of the challenges and experiences of people in regional Australia.

***

**Our Culture**

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’.

Find out more about Hope on our website.

**What to expect next**
- Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply._

**HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

  • Team Leader

    2 weeks ago

    Perth, Western Australia Needham Airconditioning Full time $90,000 - $120,000 per year

    About Us:Needhamair is a leading provider of HVAC solutions since 1977, dedicated to delivering high-quality services and innovative solutions to our clients. Our team is committed to excellence, safety, and customer satisfaction.Specialising in premium domestic homes and exclusive commercial projects as well as renovation and replacement of Needhamair's 48...

  • Data & Software Sales Acceleration Leader

    2 days ago

    Perth, Australia bioMérieux sa Full time

    A family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...

  • Team Leader

    2 weeks ago

    Perth, Western Australia Pickles Auctions PL Full time $90,000 - $120,000 per year

    WHY WORK FOR PICKLESEnjoy extra leave + share in our company bonus program after a qualifying period.Training, development and national opportunities for progressionStable and positive workplace team and cultureABOUT THE ROLEWe are seeking a reliable, approachable, and proactive leader to join our Operations Team. In this role, you will lead and support a...

  • Account Manager

    4 days ago

    Perth, Australia Katalyst Data Management Full time

    Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an experienced _ - Account Manager with great communications skills who is comfortable working with mínimal supervision. This is an _ - will bring a strong knowledge of subsurface data management._ - **Located in Balcatta, WA 6021**: - **Nominally 8:30 a.m. - 5:00...

  • Team Leader

    2 weeks ago

    Perth, Western Australia ORS Group Full time $90,000 - $120,000 per year

    The ORS Workplace Rehabilitation division is expanding and we are seeking a team leader to join our team in WA from any of our 3 office locations You will be joining a national team of 50+ consultants providing clinical services & evidence based case management for injured workers so they can get back to living their best lives. You will work across national...

  • Team Leader

    2 weeks ago

    Perth, Western Australia The ORS Group Full time $100,000 - $120,000 per year

    The ORS Workplace Rehabilitation division is expanding and we are seeking a team leader to join our team in WA from any of our 3 office locations You will be joining a national team of 50+ consultants providing clinical services & evidence based case management for injured workers so they can get back to living their best lives. You will work across national...

  • Team Leader

    3 days ago

    Perth, Western Australia Beilby Downing Teal Pty Ltd Full time $90,000 - $120,000 per year

    Lead a team of five internal sales & customer service staffBased in Kewdale WA - attractive $$$Work with a trusted Australian brand backed by US ownershipAre you a hands-on leader who thrives in a dynamic, fast-paced environment? Do you excel at coaching high-performing teams while delivering exceptional customer experiences? Step into a pivotal leadership...

  • Quality Manager

    2 weeks ago

    Perth, Australia Wood Plc Full time

    Overview / Responsibilities: We currently have an exciting opportunity for a Quality Manager in our Perth office. Working closely with the APAC Regional Quality Manager and drawing on the resources of the regional and global Wood quality community, your main focus will be to provide corporate governance and Quality leadership for the operations as assigned...

  • Team Leader

    2 weeks ago

    Perth, Australia Officeworks Full time

    **Title**:Team Leader**: - Location: Perth Airport, Western Australia, AU **About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Team Leader

    1 day ago

    Perth, Australia VenuesWest Full time

    Permanent - Full Time East Perth Team Leader (MP130010) Join us and play a key part in providing vision to future growth of the Title Compliance Branch. As a member of the Department of Mines, Petroleum and Exploration, you will support the development of Western Australia’s resources sector and oversee resource development and improved environmental...