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Student Services Officer

2 weeks ago

Sydney, Australia Opera City English College Full time

We are currently seeking an experience Student Services Administration Officer to join our team.

Opera city English College is a leading CRICOS provider delivery Elicos and General English programs.

Key Responsibilities

The role will consist of
- Answering phone calls and directing enquiries to the correct department
- Processing student enrolments in the Student Management System
- Processing of appropriate government paperwork
- Assisting students with using the Learning Management System
- Issuing qualifications and finalising student enrolments
- Data checking and rectification
- Data reporting to various State and Federal Departments
- Support to the Student Services Team and Student Services Manager
- Complete electronic and paper filing as per company policy

**You will have the following skills and experience**:

- **Mandatory**:_
- A friendly, professional, positive and enthusiastic demeanour
- Excellent interpersonal and communication skills, along with a sense of loyalty, integrity and commitment
- A solution-based mindset, with the ability to consider issues and develop solutions when presented with challenges
- Strong attention to detail
- A passion for your own self-development
- Ability to work well under pressure, and prioritise and coordinate your workload
- Ability to work as part of a team
- Ability to deal with socially and culturally diverse people
- Reliable and self-disciplined
- Able to maintain confidentiality
- Proficient computer skills and confident using Microsoft Office Suite software

Experience
- Should have worked in Elicos provider previously in similar capacity

Work hours
- Should have availability from 12:30 to 8:30 pm on part time basis

**Job Type**: Permanent

Pay: $26.00 - $32.00 per hour

Expected hours: 20 per week

Schedule:

- Afternoon shift

Work Location: In person