Land Development Officer

Get the balance right - flexible working options available
- Join one of the region's largest employers
- Support the sustainable delivery of an essential service to the Lower Hunter community

We are seeking a Land Development Officer to join our Development Services team with our Customer Services Division on a fixed-term basis for 8 months.

**Our Company**

At Hunter Water our Values define who we are as an organisation and how we behave. We strive to live these Values and it is shown in the work we do and the way in which we interact with each other.

We fundamentally believe in and commit to diversity and inclusion. We value an individual's unique capabilities, backgrounds, experiences and characteristics. We rely on these diverse perspectives to drive innovation and collaboration, to deliver the best outcome for our customers and communities.

We are embarking on a new strategic direction to build a more innovative, collaborative and resilient organisation that is a thought leader in developing a sustainable water and wastewater future.

At Hunter Water we offer a range of employee benefits. For this position, these will include, but are not limited to:
Excellent flexible working and additional leave benefits including:

- Additional Public Holidays, RDOs
- 5 days additional paid Carers Leave per annum
- Paid Community Service Leave
- 14 weeks paid Parental Leave for both parents
- Access to hybrid work and other flexible options

Health & Wellbeing benefits including:

- Fitness passport
- Access to discounted health fund and health services
- Access to the Employee Assistance program

Remuneration & Hours:

- 35 hour working week**:

- Reward and Recognition Program
- Base salary range of $82000 - $85000 plus Superannuation

**The Opportunity**

**What you'll do**:

- Provide general servicing advice and enquiries to developers, customers and potential purchasers.
- Maintaining a current knowledge of regulatory, legislative, environmental and technical changes that may impact Hunter Water’s services and requirements (SEPP, LEP, DCP etc)
- Provide guidance and support to staff across Customer Services
- Review and approve the requirements for construction of assets, servicing requirements and identifying Hunter Water’s critical assets.
- Ensure that a high level of quality assurance is maintained
- Calculating development loadings and developer charges in accordance with approved methodology.
- Review, approve and issue Section 50 compliance certificates
- Identifying and determining contributions for previously laid network assets and organising payments
- Co-ordinate internal assessment advice from various stakeholders
- Input and maintenance of data in the Developer Portal, TRIM, CIS systems (Velocity), and use of TRIM workflows.

**What you'll need to be successful**:
**Essential Criteria**:

- Minimum Certificate in Business Administration or equivalent work experience
- Direct work experience in government, industry or related building sector
- Ability to assess and interpret building and construction plans
- Effective communication skills (written and verbal)
- Demonstrated interpersonal skills, building rapport with customers and staff
- Ability to prioritise workloads to meet deadlines
- Ability to gain a working knowledge of electronic document system
- Ability to use computer software and hardware including PDF, MS Word, Excel and GIS based systems like WebGIS or equivalent
- Ability to gain and maintain a sound knowledge of HWC policies, procedures and knowledge of customer service delivery processes

**Desirable Criteria**:

- General Environmental Awareness - Office based
- Direct experience in development assessment
- Technical skills associated with water and sewer systems
- Advanced customer service skills, including negotiation and conflict resolution

**Application Steps**:
To be considered for this position applicants must submit a cover letter addressing the Selection Criteria above and provide a current resume.

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**Application closing date: Tuesday 4 February 2025**

**Contact**: Donna Stephen **Phone**: 0427824395