Aps6 Complex Case Manager- Clinical

2 weeks ago

Sydney Central Business District, Australia HAYS Full time

Manage a caseload & provide specialised case management and clinical expertise and advice to our ADF family.

**Your new company**
This highly regarded federal government service provider is responsible for the provision of care and support for veteran and defence force members, communities and their families. You will be working as part of an Australian wide team who address a wide spectrum of needs by providing support such as health and community care, rehabilitation, counselling, income support and education assistance. They do this via intake and assessments, telephone based support and case management.

You will be joining an expanding team of passionate and highly professional specialist staff, within a supportive working environment which provides clinical supervision, professional development opportunities and peer and management support.

**Your new role**

The DVA team provides a single access point for advice, assessment and responses to urgent, high risk or escalated client matters identified by any internal DVA staff member or key external stakeholders. The majority of referrals through the team are actioned by the T&C team either via advice or case management intervention. Those requiring longer term case management support are referred into the Coordinated Client Support program utilising a stream-based approach in order to ensure the best match in terms of supports and intervention.
- Conduct assessment of client referrals made where mental health issues are evident.
- Record appropriate case notes and other records in a case management system.
- Negotiate client claim outcomes with claims management areas of DVA.
- Conduct urgent risk assessments with clients where necessary.
- Provide advice and support to non-clinical staff in the team undertaking assessment of client referrals.
- Provide feedback and guidance to broader departmental staff in the management of clients.
- Undertake calls to clients where required to offer assistance or obtain further information, where this contact is best managed by a mental health professional.
- Link clients to appropriate mental health services, such as Open Arms.
- Occasionally provide short term case management intervention to link clients with necessary services for ongoing support

**What you'll need to succeed**
- Tertiary qualifications (Bachelor’s degree or higher) in a relevant health field including Nursing, Psychology, Occupational Therapy, or Social Work.
- At least 2 years of experience working as a case manager, or equivalent clinical role.
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions.
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams.
- Excellent written and oral communication skills, including capacity to liaise with and develop productive relationships with other organisations. This also includes proficiency in the use of IT systems including Microsoft Office.

**What you'll get in return**
- Competitive rate of $60/hour
- Full time role, 12 month contract initially
- Sydney CBD location - 5 mins from Central Station
- Work from home and in office options
- You will be joining a well regarded Federal Government agency which supports ADF Veterans

**What you need to do now**

Linda McGovern

D: +61 (0)2 8860 1693

**LHS 297508** #2731087

  • Aps6 Complex Case Managers

    5 days ago

    Brisbane Central Business District, Australia HAYS Full time

    Join a Federal Government Department in the mental health space! **Your new company** Multiple opportunities are available with a Federal Government department focused on providing support to Australian veterans, active service members and their families. You will work within a team who provide specialised, goal oriented case management aimed at...

  • Triage and Connect Complex Case Manager Clinical

    2 weeks ago

    Sydney, Australia Chandler Macleod Full time

    Chandler Macleod is seeking an APS6 Triage and Connect Complex Case Manager for a Federal Government Client located in Sydney CBD. 12-24 month contract. $60 per hour plus super. Position/Role APS 6 equivalent Complex Case Manager (Clinical) Triage and Connect (T&C) Triage and Connect is the gateway to all supports under the Client Support Program. The...

  • Aps6 and El1 Complex Case Managers

    1 week ago

    Sydney, Australia Hudson Australia Full time

    The Coordinated Client Support Branch is looking for motivated, resourceful, supportive and agile people to take up the roles of Complex Case Manager-Clinical (APS6) and Complex Case Manager-Senior Clinical (EL1) within the Coordinated Client Support (CCS) Branch. The CCS Branch manages a range of programs and services to assist vulnerable clients to...

  • Complex Case Officer

    2 weeks ago

    Brisbane Central Business District, Australia Chandler Macleod Full time

    **About the company**: As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. This is a great...

  • Case Management Specialist, Complex Medical

    2 weeks ago

    Sydney Central Business District, Australia EML Full time

    **Case Management Specialist, Complex Medical**: NSW - Sydney CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and...

  • Aps6 Program Support Officer

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    APS6 | 18 month contract | Based in Surry Hills | $58.50 per hour **Your new company** This Federal Government Agency is seeking an experience APS6 Program Support Officer to join there team. **Your new role** This APS6 position: - Will provide accurate and specialised advice and compliance with relevant legislation and policy frameworks across multiple...

  • Aps6 Communications Officer

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    APS6 Marketing and Communications roles in Federal Government. Working from Home options and attractive rates **The Opportunity** **You will be working for a National government agency, on an exciting project that helps to collate and distribute information that informs national leaders on a wide range of matters importance to Australia.** **As APS6...

  • Aps6 Secretariat Officer

    7 days ago

    Sydney Central Business District, Australia HAYS Full time

    12-month contract | APS6 | Secretariat | EA | Hybrid Working Arrangements | Sydney CBD **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking an APS6 Secretariat Officers to join them for a 12-month period. **Your new role** The Secretariat Support Officer will provide high-level...

  • Aps6 Connections Support Lead

    1 week ago

    Sydney Central Business District, Australia HAYS Full time

    APS6 | 12-month contract | ASAP Start | 2 positions available | Hybrid working arrangements **Your new company** This Federal Government Organisation is seeing two experienced APS6 Connection Support Leads to join their team for a 12-month period. The Agency is committed to creating conditions for high performance, which includes taking a holistic view of...

  • Aps6 Team Leader

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Federal Government Department | Brisbane CBD | Full time | $56.18 p/h + Super | Casual ongoing position **Your new company** This Department assists Australians in a range of different stages in their career and career advancement. The department is the first point of contact for employment, employment queries and mutual obligations. **Your new role** -...