Coordinator Facilities Maintenance Services

**Hours per week**: 38
**Remuneration**: Total Remuneration Package from $159,095.08**_ _**per annum commensurate with skills and experience
**Location**: Werribee based with potential for a hybrid work arrangement

**About the role**

We are entering an exciting period of change within the **Facilities, Fleet & Depot Stores department**, as we continue to develop to meet the strategic and operational needs of our growing municipality. This transformation is about people, purpose, and progress, and we are recruiting a diverse range of roles to the department—building a team that is passionate about service excellence, operational uplift, and meaningful change.
We’re looking for individuals who are not only skilled in their field, but who thrive in collaborative environments and are motivated by the opportunity to make a real and positive impact.

As the **Coordinator Facilities Maintenance Services**, you will be responsible for the strategic and operational leadership of Council’s facility maintenance function. This role is vital in ensuring the safe, compliant, efficient, and customer-focused delivery of both reactive and planned maintenance services across all Council buildings and facilities.

Reporting to the **Manager Facilities, Fleet and Depot Stores**, you will be leading two **Area Leaders (Reactive Maintenance and Planned Maintenance)**. This position oversees a complex and high-value service area, the focus is on maintaining the functionality, safety, and long-term performance of Council’s built assets in alignment with Council’s asset management strategy and long-term financial plan.

This is a key leadership role within the **Facilities, Fleet and Depot Stores Department**, under the **City Operations Directorate**, and will see you contributing significantly to risk mitigation, compliance, service improvement, and whole-of-Council outcomes. The position offers a dynamic work environment with opportunity for strategic influence, collaboration, and leadership across asset maintenance operations.

**What your day will look like**
- Leading and empowering reactive and planned maintenance teams to deliver timely, cost-effective services
- Providing strategic oversight of Council’s reactive maintenance operations, ensuring responsive service and quality outcomes
- Overseeing statutory compliance and essential safety measures across all Council facilities
- Supporting the delivery of scheduled maintenance through bundled service contracts, ensuring operational effectiveness and timely escalation of contractor performance issues
- Overseeing the integrated collection and analysis of asset condition data through operational workflows, audits, and maintenance history
- Leading efforts to translate asset insights into planning inputs, strategies, and risk mitigation actions
- Forecasting, managing, and reporting on significant operational budgets
- Developing maintenance policies and implementing systems of work
- Ensuring asset risks are identified, reported, and addressed in a timely manner
- Collaborating in the innovation in building performance and lifecycle asset planning
- Driving collaboration with contract management peers and workforce to provide performance insights and continuous improvement opportunities

**What you will bring**
- Tertiary qualifications in Engineering, Facilities Management, Asset Management, or a related field
- Extensive experience leading planned and reactive facilities maintenance operations
- Expert-level knowledge of statutory and regulatory obligations related to building safety, maintenance, and compliance, with demonstrated ability to ensure Council meets all legal and risk-based requirements
- Demonstrated leadership in navigating complex compliance frameworks and embedding risk-aware practices across operational teams
- Proficiency in TechnologyOne for budget, work order, procurement, and asset data management
- Demonstrated experience leading operational delivery of contractor-based maintenance services, with ability to identify service issues and support performance improvement in collaboration with contract managers
- Expert knowledge of key building compliance legislation and standards including the NCC/BCA, Essential Safety Measures (ESM), Work Health and Safety (WHS), and Disability Discrimination Act (DDA), with a demonstrated ability to ensure operational adherence and audit readiness
- Experienced and emotionally intelligent leader with the ability to build trust, support team growth, and guide others through clarity, collaboration, and consistency
- Excellent stakeholder engagement and communication skills, including high-level report writing and negotiation, with a calm and composed style that balances empathy with firm adherence to statutory, policy, and service expectations
- A current Victorian Driver’s Licence, Construction Induction (White) Card, and Working With Children Check is necessary

If you progress past the interview stage, you may be re