Youth- D&a Case Worker

**Introduction**:
CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

**Description**:
**Responsibilities include**:
To develop, implement and evaluate Centre based and outreach programs in order to address the issues and interests of young people, parents and the community.
Consult with stakeholders develop and implement alcohol and other drugs early intervention and prevention programs.
Promote and market programs and activities to ensure young people, parents and the community have the opportunity to participate.
Develop appropriate workshops and programs to build client and community’s awareness about alcohol and other drugs and access and to relevant services.
Provide alcohol and other drug counselling and support to individuals, families and groups in the community
Accept referrals from individuals, families and agencies in the community and provide casework support or counselling as required
Provide group counselling as requested
Maintain strict confidentiality guidelines regarding all clients, conversations and referrals
Undertake outreach to schools to provide workshops and programs about alcohol and other drugs, health and wellbeing.
Provide individuals, families and community with information on tobacco cessation programs.
Provide outreach/street work to young people ‘at risk’ who have dropped out of mainstream
Provide workshops to relevant organizations/individuals/groups as requested
Develop individual case plans, which includes assessment, goals and outcomes for the individual.
Conduct individual case management of clients
Ensure that all appropriate case notes are kept confidential and in a locked cabinet at all times.
Keep all relevant records and statistical data in relation to the client in the client’s file.
Develop referral process to ensure clients have access to other government and non-government.
Provide counselling on a one-to-one basis as requested, an opportunity to help deal with personal difficulties.
Advocate for clients to participate and connect with community resources, services and information.
Attend festivals and special events to promote awareness of programs to clients and communities
Coordinate and implement camps and activities/excursions to provide community development and capacity building activities
Keep all records and statistics in order to assist in reporting and evaluation of programs and activities.
Write reports, submissions, work plans and evaluations as required, within set timeframe
Attend team and Centre staff meetings and assist with day to day administrative duties.
Inform clients of CCS Privacy guidelines and Customer complaints procedures.
Relevant statistics are submitted to the team leader in accordance with departmental contractual agreement.
Deliver information and raise awareness of the impact of both illicit and legal drugs including harm minimisation, relapse intervention and other programs.
Attend and co-facilitate community events which raises awareness of D&A, tobacco use, health and wellbeing.
To refer target groups to appropriate services.
Provide information to clients regarding D & A issues.
Provide information to clients about relevant and appropriate services.
Advocate on behalf of clients and provide relevant support.

**Skills and Experiences**:
**Desired Skills and Experience**:
Relevant tertiary qualifications and/or extensive experience in this area and in related fields.
Demonstrated experience working with young people 12 to 25 years and families and extensive experience working in D&A capacity.
Demonstrated experience and understanding in working with Culturally and Linguistically Diverse clients and communities.
An understanding of the issues affecting young people and the community in relation to AOD misuse, early intervention and prevention and harm minimisation strategies.
Counselling/Case Work Experience
High level interpersonal and consumer service skills
Demonstrated experience in needs identification, project development and project management.
Ability to meet deadlines, manage competing priorities and tasks.
Ability to liaise with a broad range of Government and non-government organisations including Office of Community Housing, call Centre, trades people, community and government agencies, as well as local schools, counsellors and other Health Services.
An understanding of child protection issues and relevant legislation
Developed interpersonal, mediation and conflict resolution skills and demonstrated experience in needs identification, project development and p