Case Manager

1 week ago

Melbourne, Australia Becks Wiggins Stokes Full time

Opportunity to join a leading provider of high-quality aged care
- Autonomous position within a highly supportive team
- Fantastic salary and packaging on offer

Our client is seeking a dedicated and compassionate Case Manager to join their Aged Care team. In this fully autonomous role, you will play a crucial part in assessing needs, developing and delivering home care plans to clients and their carers.

**About the organisation**:
A large and diverse NFP organisation with over 2,600 people working at over 50 locations throughout Victoria or based in the community, working in people’s homes or from home.

**Why You’ll want to work here**:

- Salary Packaging: Take advantage of salary packaging up to approximately $15,900 per year. This means you'll pay less tax and have increased disposable income
- Fully autonomous role with fantastic support: Manage your own diary in a hybrid capacity
- Professional development opportunities: Ample opportunities for upskilling and career growth.
- A positive and supportive workplace culture: Work for an organisation that truly values it’s employees
- Purposeful and meaningful work: Make a difference in the lives of others
- Employee Assistance Program (EAP): Support and guidance during challenging times
- Paid Parental Leave

**Key accountabilities**:

- Conduct initial assessments to determine client eligibility and primary needs
- Undertake comprehensive assessments and create care plans
- Provide information and advice to clients about self management and coordination of their care plans
- Provide information and advice to clients about available service options
- Develop individual budgets within the available funding to meet their needs and goals
- Accurate updating of the client management system and meet payroll, finance and other deadlines
- Undertake mandatory reviews as identified in the Care Plan
- Effectively manage complex issues that involve competing demands or principles

**About you**:

- Tertiary qualification in Health or a related field and evidence of relevant case management experience
- Experience in assessments and developing care plans
- Experience in setting and management of consumer budgets
- Great communication skills with the ability to communicate effectively and compassionately with people from diverse backgrounds
- Problem solving ability and a solutions focused approach
- An understanding of Aged Care Reforms and a passion for the industry
- Familiarity with community aged care services and referral pathways
- Exceptional customer service skills
- Ability to work autonomously; sound time management skills and the ability to handle multiple priorities simultaneously
- Preparedness to travel to regional Victoria and Northern NSW as required

**Desirable**
- Understanding of the Commonwealth and Victorian Carer Recognition Acts
- Understanding of the service and quality standards applicable to relevant programs, including State and Commonwealth frameworks (e.g. State Carers Program, Commonwealth Home Support Programme, NDIS etc.)
- Experience working with people from diverse backgrounds and complex needs

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