Implementation Consultant

5 days ago

Sydney, Australia Hexagon Asset Lifecycle Intelligence Full time

Implementation Consultant

**Responsibilities/Main Activities**

As the **Implementation Consultant, **Responsible for setup, provide training, configuration and customization of Hexagon ALI solutions and products, Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide work remotely.

**Responsibilities**
- Conducts technical demonstrations and supports presales presentations and product demonstrations.
- Conducts basic, advanced, administration and customised customer training
- May act as the technical lead on project implementations providing technical direction and guidance to the team.
- Identifies additional product/service opportunities in customer organisation that can be delivered.
- May perform other reasonable and related duties as assigned.
- Participate in projects at customer site or remote.
- Give creative solutions.
- Train and mentor others on the technical expertise
- Engaged in documentation and procedures for legacy usage.
- Local influence
- Reports Timesheets
- Customer-oriented and solution-focused
- Support the solution architect in understanding the customer need to provide customised solutions

LI-AC1

**Qualifications and Experience Required**

**Essential**
- A degree or diploma in a related technical discipline (ie Computer Science, Information Technology, etc)
- At least 5 years' experience in a relevant industry and/or with similar technology in a technical support/consulting role
- A minimum of 5 years of specialized technical experience related to specific company or competitors' software and solutions.
- Domestic and international travel is associated with this position - estimated at 25%. A valid passport required
- Assignments may be at a customer site or field office

**Skills and abilities**
- Employee is expected to have, or rapidly obtain, knowledge of Hexagon ALI products (SmartPlant Foundation and SDx) and procedures.
- Potential to learn and acquire knowledge, skills and competencies.
- Uses available resources effectively and efficiently
- Takes responsibility for the development of own knowledge and skills in relation to the business needs
- Is aware of issues facing our customers and the industry
- Displays critical thinking that combines analysis, wisdom, experience and conflicting perspectives
- Able to build and maintain relationships with fellow employees
- Sound communication skills (spoken and written) as it relates to conveying technical information to internal clients
- Demonstrates a commitment to customer satisfaction and quality service
- Handles multiple tasks concurrently and prioritizes workload effectively
- Recent versions of the Microsoft Office software suite

Job ID 11122

  • Implementations Consultant

    1 day ago

    Sydney Central Business District, Australia Enterprise IT Resources Pty Ltd Full time

    Implementations Consultant Job Title: Implementations Consultant Contract Type: Permanent Salary: Negotiable Reference: 6891 Contact Name: Amaraj Bansal Job Description - **The Client** A global company who is involved in providing software to businesses to organise their data. This is done through the combination of planning, analytics, financial...

  • Implementation Consultant

    5 days ago

    Sydney, New South Wales, Australia Bluebird Full time $1,320,000 - $1,680,000 per year

    Implementation Consultant | Sydney, Australia | Hybrid | InsurTech | Salary Exp dependantCompany ProfileA growing insurtech firm delivering a cloud-native platform that supports the full insurance value chain. With operations across Australia, New Zealand, and Singapore, the company empowers insurers and underwriting agencies to streamline product delivery,...

  • Implementation Consultant

    7 days ago

    Sydney, New South Wales, Australia ADP Full time $80,000 - $120,000 per year

    Position Title:  Implementation Consultant (RealTime)Reporting Line:  Implementation ManagerPosition Purpose:Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.Key Responsibilities:Define client...

  • Implementation Consultant

    5 days ago

    Sydney, New South Wales, Australia Elite Talent Solutions Full time $120,000 - $150,000 per year

    About the CompanyOur client is a globally recognised, award-winning payroll software provider known for delivering exceptional service and fostering a culture built on strong values and team support. As they continue to scale across enterprise markets, they are looking to expand their Implementation team with several Lead Payroll Implementation...

  • Implementation Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Lightspeed Commerce Full time $80,000 - $120,000 per year

    Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place We're looking for a Implementation Consultant to join our Customer Implementation Consultant team in APAC. You will play a pivotal role in deploying our innovative solutions while managing queues and...

  • Implementation Consultant

    1 day ago

    North Sydney, Australia Total Synergy Full time

    **ABOUT US** Total Synergy creates project management software for architects, engineers and construction designers. Our mission is to give our users #moretimefordesign through our product. We have been making software for our customers since 1999 — which is now a pure cloud SaaS product built on Microsoft Azure cloud technologies. Headquartered in...

  • Implementation Consultant

    1 week ago

    Sydney, Australia Entsia Full time

    -Location: Sydney **About the Role**: The role of the **Implementation Consultant** is a customer-facing project role responsible for the implementation of the customer’s requirements within the Entsia platform. After gathering and understanding the customer’s requirements, the Implementation Consultant will use Entsia’s configuration tools to...

  • Implementation Consultant

    1 week ago

    Sydney, New South Wales, Australia Fyndr Group Full time $80,000 - $140,000 per year

    Implementation Consultant – SaaS Delivery (Insurance Software)Sydney CBD (Hybrid 2–3 days in office)Salary Range (multiple roles):Junior: $80k–$100k + superMid: $100k–$120k + superSenior: $120k–$140k + superThe RoleJoin a respected Australian Insurtech delivering tailored solutions for insurers with a configurable, in-house platform. This is a...

  • Implementation Consultant

    1 day ago

    Sydney, New South Wales, Australia Entsia Full time $90,000 - $120,000 per year

    The role of theImplementation Consultantis a customer-facing project role responsible for the implementation of the customer's requirements within the Entsia platform. After gathering and understanding the customer's requirements, the Implementation Consultant will use Entsia's configuration tools to deliver an appropriate solution. This solution includes...

  • Implementation Consultant

    7 days ago

    Sydney, Australia KORNFERRY Full time

    Requisition ID - 10458 - Country- Australia- State/Province- New South Wales- City- Sydney- About Us**Korn Ferry** is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to...