Customer Service Coordinator
6 days ago
Full Time position
- Join our growing company
- Based in Kangaroo Point, QLD
This role is a unique mix of front office reception, property management, and customer service and will give you a great opportunity to learn new skills in a supported learning environment.
About the Role
- Full Time position
- Roster: Monday to Friday (8:30am to 5pm)
- Additional hours may be required for urgent or emergency matters
- Operate the day-to-day front desk reception area
- Assist with the ongoing property management of our student apartments
- Conduct room inspections & provide general administration support
- Assist residents with enquiries related to their residency, studies, general needs and overall well-being
- Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.
- Be an active member of the emergency response team during shift times
About You
- QLD Real Estate Certificate (highly regarded)
- A focus on service and quality with the passion to deliver outstanding experiences
- Customer service experience in the accommodation industry
- Experience in a University Environment (highly regarded)
- Experience with Hirum / Star Rez property management system (highly regarded)
- Be culturally aware and understanding of different cultures
- National Police Check & Working with Children’s check (required)
About UniLodge
UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle. With a growing portfolio of over 105 properties, encompassing over 31,000+ managed beds, it’s a very exciting time to join the UniLodge team
Our Benefits and Culture
Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
- A diverse culture that is friendly, fun and collaborative
- Acknowledgement, rewards and benefits
- A multicultural & diverse environment
- Development and career advancement opportunities
- Benefits: On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Employee Assistance Program, Emerging Leader Program and more
How to Apply
We are a 2021 Circle Back Initiative Employer - We commit to responding to every applicant.
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