Care at Home Coordinator

4 days ago

Lake Haven, Australia RFBI Full time

**Full Time Opportunity**

**About RFBI**:
Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI has become a leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. RFBI operates 22 residential aged care villages, 20 retirement villages and a range of home and community services across NSW and ACT.

**Position Information**:
We are seeking a compassionate, knowledgeable and dynamic Care at Home Coordinator to grow and lead our Home Care team in the Central Coast region - Lake Haven. Reporting to the Care at Home Manager, you will be responsible for building sustainable partnerships with clients and their families, coordinate staff to ensure the best possible care is delivered to our clients and help with promotional activities to support the growth of the service in the region.

**On a day to day basis you will**:

- Deliver best practice flexible care for clients in line with the Home Care Standards
- Build strong relationships with clients and their families
- Develop strong professional networks with local stakeholders
- Undertake client assessments, care planning and case management in consultation with the client.
- Lead, manage and support all staff in the delivery of person centred services
- Participate in Quality Improvement activities
- Achieve budgeted goals whilst leading our people to achieve outstanding results for our clients

**You will have**:

- Recognised qualification in Aged Care or similar discipline
- Minimum 3 years demonstrated experience in coordinating aged, community, health or social services
- Sound knowledge of Home Care legislation, policies and procedures
- Excellent planning, organisational and management skills
- Exceptional customer service skills
- Experience in leading, developing and managing people
- Problem solving skills and exceptional attention to detail
- Budget management experience
- An understanding of the principles of service coordination and case management, including client centred assessment, planning, provision and evaluation of services
- Solid computer skills including Microsoft Office.
- Current driver’s license

**What’s on offer**:

- Work for one of the best providers in the aged care sector
- Attractive hourly rates, conditions and salary sacrifice options
- A friendly and supportive manager, culture & team
- Opportunities for develop and advance your career
- 17.5% Annual Leave loading
- Salary packaging**Benefits - Increase your package

**Important Information**:

- You must have or be able to obtain a current National Police Check and be willing to undergo a Pre-Employment Functional Assessment to be eligible for the role.
- To be successful you will demonstrate your passion to make a difference in the lives of our residents and to work with them to ensure they receive the highest possible care, tailored to their needs and preferences.

**Applications Close**: 1 October 2025

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