Customer Service Coordinator

2 days ago

Footscray, Australia UniLodge Full time

**Full Time opportunity - 38 hours per week, Monday to Friday**:

- **Assist in fostering an inclusive, safe, and fun residential community**:
UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting time to join the UniLodge team

We have an exciting opportunity for a Customer Service Coordinator to join our team based at UniLodge Victoria University. Reporting to the Customer Service Manager, you’ll be the face of our property, operating the front desk reception and delivering excellent service to residents and visitors to the property.

A day in the life of a Customer Service Coordinator consists of:

- Assisting all current and prospective residents and their guests in the most efficient and professional manner, exceeding expectations, and delivering a high standard of customer service
- Address enquiries with professionalism and compassion displaying a “we care” attitude
- You'll know the local area like the back of your hand, giving clear directions and insightful advice
- Conduct room inspections and provide general administrative support as needed
- Monitor and report concerns regarding resident safety and wellbeing and escalate as required
- Maintain accurate student data via the property management system

**To be great in this role you will**:
**Why work for UniLodge?**

We are ambitious, progressive, and passionate about our mission. Across our business we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression opportunities, various leave options, mental health & wellbeing programs, Employee Assistance Program (EAP), rewards & recognition, and the list goes on.

  • Customer Service

    4 days ago

    Footscray, Australia Metta Melbourne Full time

    Metta Melbourne We're currently seeking a detail-oriented and self-motivated individual to join our team in a customer service and inventory support role. Location: Footscray, Melbourne Employment Type: Part-time Metta Melbourne is a women’s wear clothing label that celebrates natural fibre clothing and thoughtful craftsmanship. Based in Footscray, our...

  • Social Media Coordinator

    4 days ago

    Footscray, Australia Service Victoria Full time

    Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and...

  • Service Coordinator

    2 weeks ago

    Footscray, Australia Add Staff Full time

    Our client is an award winning National company providing their clients with exceptional Electrical, Communications, Audio Visual services across the commercial sector. Priding themselves on safety, quality, innovation and client satisfaction, the company are experiencing rapid growth. This is an exciting new career opportunity for a committed and...

  • Coordinator, People Services

    4 days ago

    Footscray, Australia Greater Western Water Full time

    $84k + 11.5% super. Flexibility to WFH & across the Footscray & Sunbury office - Lots of HR variety from admin elements to EA & policy interpretation - Free income protection & life insurance, discounted health insurance, recognition program & monthly work-life balance days! **About Greater Western Water** We’re waterand more. GWW is a Victorian...

  • Customer Service Agent

    6 days ago

    West Footscray, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. NEXTDC is an exciting ASX 100-listed technology company,...

  • Customer Service Officer

    2 weeks ago

    Footscray, Australia Doutta Galla Aged Services Full time

    We are looking for a warm and friendly Customer Service Officer for our Aged Care home at Doutta Galla Footscray. This is a permanent part time position working Week 1: Thursday and Friday 0900-1700 and Week 2: Wednesday, Thursday and Friday 0900-1700. To be successful, you will bring enthusiasm for customer service and administration with a dedication to...

  • Part Time Customer Service Representative

    2 weeks ago

    Footscray, Australia Nine West Full time

    Fun & Friendly Work Environment - Training and ongoing development opportunities - Iconic & Well Known Brand **PART TIME - Customer Service Representative - Online** **About the Company** At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory...

  • Customer Service Assistant

    2 weeks ago

    Footscray, Australia Mar Fon Fix PTY.LTD Full time

    **We’re Hiring: Customer Service Assistant (Tech-Savvy)** Are you passionate about technology and love helping customers? Join our busy **Phone & Laptop Sales & Repair Shop** as a **Customer Service Assistant**! **Who We’re Looking For** Minimum **2 years experience** in customer service (preferably in tech retail/repair phones and Laptops) Solid...

  • Customer Service Advisor

    2 weeks ago

    Footscray, Australia Western General Bodyworks Group Full time

    **Key responsibilities include, but not limited to**: - Present a welcoming and helpful face to our business, both FOH and on the phone - Maintaining the visual presentation of the reception and customer area - Ensure customer satisfaction is achieved on a daily basis by providing excellent service - Respond to inquiries regarding service results, arrange...

  • Consultant, Customer Service

    2 weeks ago

    Footscray, Australia Greater Western Water Full time

    $58,658 plus 11% super; Flexible work options, WFH & Footscray or Sunbury Office - Multiple opportunities for Full-Time or Part-Time, 6-month contracts - Contact hours Monday to Friday 8:30am - 4:36pm or 8:54am - 5pm **About Greater Western Water** We’re waterand more. GWW is a Victorian government owned water corporation that provides an essential...