Customer Service Coordinator
3 days ago
**Full Time opportunity - 38 hours per week, Monday to Friday**:
- **Assist in fostering an inclusive, safe, and fun residential community**:
UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting time to join the UniLodge team
We have an exciting opportunity for a Customer Service Coordinator to join our team based at UniLodge Victoria University. Reporting to the Customer Service Manager, you’ll be the face of our property, operating the front desk reception and delivering excellent service to residents and visitors to the property.
A day in the life of a Customer Service Coordinator consists of:
- Assisting all current and prospective residents and their guests in the most efficient and professional manner, exceeding expectations, and delivering a high standard of customer service
- Address enquiries with professionalism and compassion displaying a “we care” attitude
- You'll know the local area like the back of your hand, giving clear directions and insightful advice
- Conduct room inspections and provide general administrative support as needed
- Monitor and report concerns regarding resident safety and wellbeing and escalate as required
- Maintain accurate student data via the property management system
**To be great in this role you will**:
**Why work for UniLodge?**
We are ambitious, progressive, and passionate about our mission. Across our business we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.
Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression opportunities, various leave options, mental health & wellbeing programs, Employee Assistance Program (EAP), rewards & recognition, and the list goes on.
-
Social Media Coordinator
6 days ago
Footscray, Australia Service Victoria Full timeService Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and...
-
Client Services Coordinator
3 days ago
Footscray, Australia One Aus Care Full time**About One Aus Care** One Aus Care is a registered NDIS provider operating in Melbourne and Adelaide, dedicated to delivering high-quality, person-centred support services to individuals with disabilities. Our organisation is committed to empowering participants to achieve their goals and enhance their independence through tailored and compassionate care....
-
Rostering Coordinator
2 weeks ago
Footscray, Victoria, Australia Just Better Care Melbourne West Full time $55,000 - $70,000 per yearAcross Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently.Explore the opportunity to develop your career in a growing industryJoin a friendly, professional business that provides you with ongoing training and supportEnjoy the benefits from joining a national network, whilst working...
-
Customer Service Assistant
2 weeks ago
Footscray, Australia Mar Fon Fix PTY.LTD Full time**We’re Hiring: Customer Service Assistant (Tech-Savvy)** Are you passionate about technology and love helping customers? Join our busy **Phone & Laptop Sales & Repair Shop** as a **Customer Service Assistant**! **Who We’re Looking For** Minimum **2 years experience** in customer service (preferably in tech retail/repair phones and Laptops) Solid...
-
In Home Care Assessment
4 days ago
Footscray, Australia Doutta Galla Aged Services Full timeThe In Home Care Assessment & Services Coordination Officer is responsible for assessment, care planning and service coordination for clients receiving home care services under Commonwealth Home Support Program and brokerage agreements. This will be a full time fixed term contract position for 22 weeks, based at our corporate support office in Footscray and...
-
Customer Service Officer
2 weeks ago
Footscray, Australia Doutta Galla Aged Services Full timeDoutta Galla Aged Services' vision is to provide residential aged care service options which are affordable and inclusive of people with diverse experiences and backgrounds. Our values are Respect the Individual, Care with Compassion, Do Better, Positivity and Optimism and Be Accountable. As the first point of contact at our Corporate Office in Footscray,...
-
Project Coordinator
2 weeks ago
Footscray, Australia Egans Asset Management pty ltd Full time**Job description** **Project Coordinator** Working in the commercial office sector, you will manage customer business relocation and disposal projects. Utilizing internal and contracted resources you will receive project handover from the sales manager and become the point of contact to all stakeholders to manage the project through to...
-
Executive Assistant
1 week ago
Footscray, Australia Service Victoria Full timeWho we are It's our job to make things easy for customers and we're proud of our track record so far. Customer satisfaction with Service Victoria is consistently high at more than 95 per cent and our app was the most downloaded in Australia in 2021. We're always developing exciting new well-targeted products. At present we are working on a digital wallet...
-
Timber Yard Customer Service
4 days ago
Footscray, Australia Metcash Full timeMitre 10 has been providing millions of homeowners with solutions to their home improvement projects for over 50 years. We are part of local communities throughout the country with many of our stores located in regional Australia. From the very beginning, Trade has underpinned Mitre 10’s growth and to this day remains at the very core of our business. The...
-
Volunteer Coordinator
1 week ago
Footscray, Australia Asylum Seeker Resource Centre (ASRC) Full timeCommunity Services - Volunteer Coordination - Footscray, VIC - Fixed term - part time 1/8/2025 - Fixed-Term, 0.8 FTE, 3 months Parental Leave Cover - Empower and support volunteers providing food aid to people seeking asylum - Make a real impact through inclusive, community-based coordination About Us: Founded in 2001, the Asylum Seeker Resource Centre...