Service Coordinator

1 week ago

Wollongong, Australia Modus Projects Full time

Loads of perks, extra leave, full training, succession plans,generous $
- Fast pace, dynamic team, flexibility, social events, career progression
- Corporate new offices in the heart of Wollongong

**Have you come from a background in logistics or construction? Are you super organised, enjoy a busy day and want to work with genuine people? Join Modus Now.**

We have an exciting opportunity for a highly motivated Service Coordinator to join our supportive and collaborative team based in Wollongong.

As a Service Coordinator, no two days will be the same as you manage daily Modus trade schedules for reactive facilities maintenance. You will be dealing with the Big 4 banking institutions Australia-wide. You will be allocated your own account and be the number-one go-to for your clients. Also, enjoy building relationships with your favourite trades and gain satisfaction from ticking your achievement box at the end of the day. Works will be scheduled throughout the country, utilising state-of-the-art software. You will also enjoy support from your colleagues and head office crew.

**Who are we?**

We Are Modus - a rapidly expanding dynamic, progressive and innovative Australian-owned National commercial construction, fit-out and facilities maintenance company with beautiful corporate offices throughout the Country. Established in 2010 from humble beginnings, we now have over 330 employees and 11 branches nationwide. Our business is as diverse as our people. Our dreams and aspirations include engaging top performers and rewarding them for their expertise.

**What do we offer?**
- Structured training program and onboarding process
- Corporate offices located in the heart of Wollongong
- Work with a collaborative and supportive management team
- Social work environment, benefits including birthday & loyalty leave
- A positive and collaborative culture
- Generous Salary and benefits
- Opportunity to make this new role yours

**What you will be doing**:

- Manage daily Modus trade schedules for both reactive facilities maintenance
- Respond to reported maintenance issues and coordinate an efficient and effective response
- Organising quotes, producing work orders and optimising business operations
- Use your nous to problem solve and build strong and trusting relationships both internally and externally
- Coordinate and manage tasks to ensure project delivery within allotted budget and timelines

**A bit about you**
- Communication is your strength, multitasking is second nature & you are known as the doer
- Proven experience with scheduling systems, and exposure to logistics, property, shipping, real estate, or trades background will help you hit the ground running
- 2 -5 years’ experience in a customer service, coordination role or facilities maintenance role
- Friendly and sociable
- Intermediate computer skills (MS Word, MS Excel)
- Exceptional organisation and time management skills

**Need more convincing?**
Work with like-minded, intelligent, respectful, and inclusive team members. Receive a generous salary, enjoy a dedicated learning and development program, sweet employee benefits such as birthday leave, loyalty leave, baby bucks, social events, interstate opportunities, EAP program, the backing of an awesome and encouraging management team, and mobile phone just to name a few.

**Sign me up?**

Send your CV today, with a cover letter indicating salary expectations and availability. We will be holding interviews asap - contact us today.

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