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Aps3 Customer Service Officer

3 weeks ago

Canberra, Australia HAYS Full time

A central agency recruiting for an APS3 Customer Service Officer

**Your new company**

This leading Federal Government Agency is known for their service delivery against key projects that have a direct impact on the Australian Community. They have a nationwide presence and have a significant role in the growth and development of the Australian Government.

**Your new role**

This is an exciting position where you will work with a variety of both internal and external stakeholders to deliver on major projects which are highly scrutinised by the rest of the Government. The duties and tasks of this role are inclusive of, but not limited to, the following;
- Answer and respond to general enquires from internal and external stakeholders
- Triaging of enquires
- Issue resolution
- Dispute resolutions
- Reporting of metrics
- Other adhoc duties as required

**What you'll need to succeed**

**What you'll get in return**

**What you need to do now**

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