Customer Sales Consultant

4 days ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

**Peter Warren Automotive Holdings** is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 2000 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

**About the Role**:
Multiple full time positions available as a **Customer Sales Consultant**to assisting with all online and phone sales enquiries. These positions are based at **Warwick Farm.**

**The role will involve the following**:

- Action inbound internet and phone leads within reasonable time frames
- Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs
- Follow up and frequent communication with your customer where necessary
- Use of CRM systems to enter customer details and pass enquiries to respective sales departments
- Build and maintain relationships with departments across multiple franchises, locations and areas of the business

**About you**:

- Desire to meet objectives and reach new heights
- Ability to multi-task in a fast pace environment
- Experience handling high volumes of customer enquiries and targets
- Exceptional communication skills and telephone manner
- Strong computer literacy including internet and social media
- Possess a positive attitude
- Capable of working independently but also able to work effectively within a team
- Full training provided
- Available to work weekends, public holidays on a rotating roster

**Benefits**:

- Embrace development and mentoring from your team, fostering personal and professional growth
- Access discounted rates on Bupa Private Health Insurance, prioritizing your well-being
- Exclusive discounts on vehicles, parts and servicing
- Benefit from our Employee Assistance Program (EAP), providing support and resources during challenging times
- Lifestyle discounts, including Gym memberships and retail discounts
- Paid parental leave to support you and your family

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