Customer Sales Consultant

2 weeks ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

**Peter Warren Automotive Holdings** is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With 2400 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

**About the Role**:
Our** Customer Sales Consultants** are responsible for assisting with all online and phone sales enquiries.

**The role will involve the following**:

- Action inbound internet and phone leads within reasonable time frames
- Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer’s needs
- Follow up and frequent communication with your customer where necessary
- Use of CRM systems to enter customer details and pass enquiries to respective sales departments
- Build and maintain relationships with departments across multiple franchises, locations and areas of the business

**About you**:

- Desire to meet objectives and reach new heights
- Ability to multi-task in a fast pace environment
- Experience handling high volumes of customer enquiries and targets
- Exceptional communication skills and telephone manner
- Strong computer literacy including internet and social media
- Possess a positive attitude
- Capable of working independently but also able to work effectively within a team
- Full training provided
- Ability to work weekends, public holidays on a rotating roster

**Benefits**:

- Employee Assistance Program (EAP)
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships
- Training Pathway and Growth opportunities provided
- Join a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance to ensure you succeed

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