Campus Student Engagement Advisor

2 weeks ago

Brisbane, Australia Navitas Full time

**At ACAP we change lives. We equip our students with a deep understanding of human behaviour, the skills to make a positive difference and the resilience to enjoy long, healthy careers.**

The Australian College of Applied Professions (ACAP) is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work and business management and leadership (MBA).

**About the role**:
The Student Engagement Advisor is an integral member of a close-knit team, driven by a shared commitment to providing exceptional support and guidance to students.

**Responsibilities include**:

- Be the first point of contact for student enquiries and deliver excelent service to the students
- Deliver exemplary administrative support
- Liaise with key stakeholders

**In addition to a **student-first approach,** it is essential you can demonstrate**:

- Proven track record of delivering exceptional customer service
- Excellent attention to detail and high level of accuracy in all administrative activities
- Demonstrated computer literacy including advanced MS Office suite and ideally student records software.
- Ability to work as part of a team and in a way that is flexibe and adaptable
- Ideally have experience in tertiary education environment

**Some benefits and perks of working with ACAP include**:

- Genuine flexibility with hybrid working arrangements
- Health and well-being packages, including free counseling for employees and family, discounted gym membership, movie tickets, travel, hotels, and insurance
- Salary packaging and novated leasing
- Up to 75% off study scholarships on all our courses
- 2 paid volunteer days per year for your passionate causes

**Diversity and Inclusion**:
**If this opportunity could be your next ideal career move, we would love to hear from you**

**How to apply**:

- Submit your CV and optional cover letter outlining your suitability and interest.

**_Please note applicants require full working rights in Australia._**:

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