Customer Service Agent

2 weeks ago

Canberra, Australia Qantas Airways Limited Full time

Challenge yourself in this ever changing, fast paced environment- Take pride in delivering exceptional customer service- Located at Canberra Airport- Permanent part time opportunities available

Think of Qantas and something stirs inside us; a sense of familiarity, a feeling of warmth, and pride that this national icon represents us to the world. At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand.

As a Customer Service Agent, no two days are the same. The only guarantee is that you’ll explore what’s possible, be challenged, solve problems and make a difference. With a strong and resilient attitude you’ll be surprised at what you’re able to achieve - and how you can play a key role in the experience our customers have.

Taking ownership is critical. We’ve built a high performance culture, and you can be sure we’ll hold you to those expectations. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other.

As a Customer Service Agent, you’ll create a welcoming environment so customers start their journey with us in a way that’s positive. This includes meeting and greeting customers, boarding and disembarking flights, assisting our special needs customers, marshalling in aircraft, problem solving, caring for our unaccompanied minors and providing information for customers.

We’re looking for proven, dedicated customer service professionals to be Customer Service Agents.

You’ll have
- Ability to work a 7 day rotational shift roster covering a range of hours- Recent face to face customer service experience within the hospitality, tourism or other customer focused industries- A passion for customer service with a proactive 'can do' attitude- A proven ability to manage and diffuse difficult situations- Well-developed problem solving skills and able to follow through to resolution- A strong communicator, and listener- Ability to work both in a team environment and independently- Ability to adapt to an ever changing, fast paced operational environment- Compassion and empathy for special needs customers- Exceptional grooming and personal presentation

Become a Qantas Frequent Flyer member today and start earning Qantas Points. You could use your points to reward yourself with flight rewards, upgrades, hotels, car hire, and more.

Join for free and save A$99.50

.

  • Customer Service Agent

    2 weeks ago

    Canberra, Australia Qantas Airways Limited Full time

    Challenge yourself in this ever changing, fast paced environment- Take pride in delivering exceptional customer service- Located at Canberra Airport- Permanent part time opportunities available Think of Qantas and something stirs inside us; a sense of familiarity, a feeling of warmth, and pride that this national icon represents us to the world. At Qantas,...

  • Apply Now! Customer Service Agent

    1 week ago

    Canberra, Australia Qantas Airways Full time

    Overview Job Description Take pride in delivering exceptional customer service at Canberra Airport Fixed-term contract and permanent opportunities available Working part time on a 7 day rotational shift roster About Qantas Think of Qantas and something stirs inside us; a sense of familiarity, a feeling of warmth, and pride that this national icon...

  • Guest Service Agent

    1 day ago

    Canberra, Australia BreakFree Capital Tower Full time

    **BreakFree Capital Tower** offers self-contained accommodation central to the CBD of Australia's capital city Canberra, in the Australian Capital Territory. Breathtaking scenic views make Capital Tower one of Canberra's best hotels. Lakeside apartments have views over Lake Burley Griffin and the Parliamentary Triangle. City side, the bustling city centre...

  • Service Desk Agent

    1 day ago

    Canberra, Australia Unisys Full time

    **What success looks like in this role**: Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic, and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and...

  • Service Desk Agent

    1 day ago

    Canberra, Australia Unisys Full time

    **What success looks like in this role**: **Unisys is one of Canberra’s leading Service Desk providers, supporting a range of Federal Government clients. We have multiple openings in a new team for proactive, enthusiastic and technically savvy level 1 support agents. Unisys offers industry best practice training, a collaborative work environment and...

  • Qt Canberra

    3 days ago

    Canberra, Australia QT Full time

    Front Office | Listed 22 June QT Canberra - Guest Service Agent Location - ACTWork type - Full timeBrand - QTAbout the business- Our passion is people. Designers, housekeepers and chefs, DJ’s, engineers, porters, baristas and accountants. We’re for the passionate. The progressive. We include. We nurture talent and promote internally. When you work...

  • Buyers Agents

    1 day ago

    Canberra, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Customer Experience Agent/vehicle Detailer

    1 week ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Airport Services Agent

    7 days ago

    Canberra, Australia Qatar Airways Full time

    Job title - Airport Services Agent - Canberra, Australia - Ref # - 221056 - Location - Australia - Canberra - Job family - Cargo & Airport Operations - Closing date: 29-Aug-2025 **About the role** We are recruiting for an Airport Services Agent based in Canberra, Australia In this role you will deliver excellent service at the airport, helping create a...

  • Customer Experience Agent/vehicle Detailer

    1 day ago

    Canberra, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...