Medical Receptionist

2 weeks ago

Randwick, Australia I-MED Radiology Network Full time

**I-MED are seeking a bright, motivated and experienced Medical Receptionist to join the friendly and social team at Prince of Wales Private Hospital **.

At I-MED is committed to working as a team and delivering high quality healthcare, to every patient, every time. If these are the kind of values you strive for, then we’d like to talk to you,

As position is based within the Prince of Wales Private hospital and will be working with private health funds, onsite referring doctors as well as wards patients. Ideally you will have a bright nature and will be comfortable in a busy demanding role where you will achieve job satisfaction.

You will join the team on a full-time permanent basis working a 9-day fortnight, with 1 rostered day off, the core hours are between 7:30am and 5:30pm, Monday to Friday, no weekends.

The team is a mix of clinical and clerical employees and is friendly & welcoming and often mix socially, so would suit a professional looking for team who like spending time with each other and take pride in their work.

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

**Working for I-MED offers you**:

- A collaborative and professional working environment
- Competitive remuneration package with flexible work options
- Opportunities for career advancement with I-MED’s continued growth and expansion
- Commitment to your health and well-being, including access to employee assistance program
- A range of employee benefits, such as paid parental leave and discounted health insurance
- An innovative, respectful and welcoming clinic environment united in the pursuit of excellence

**Key accountabilities include**:

- Driving the delivery of high quality reception and contact centre services
- Managing appointments to maximise customer service and clinic efficiency
- Providing excellent customer service and patient care
- Developing and maintaining strong working relationships with patients, referrers, staff and managers
- Potential travel to our Camperdown or Bondi Clinics

**Key selection criteria**:

- Previous medical receptionist is essential, Radiology background is desirable
- Ability to manage high volume, inbound calls
- Experienced at multitasking and prioritising workload
- Demonstrated initiative and willingness to learn
- Excellent interpersonal and communication skills
- Ability to work autonomously and in a team environment
- Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.**Covid-19 Vaccination Policy**

With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.

Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

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