Office and Facilities Manager

We are looking for a dynamic Office and Facilities Manager as we commence on an exciting new growth phase. The Office and Facilities Manager will provide a key role at ACCS as it implements additional services in the New Year, expands its accommodation footprint and prepares to implement hybrid working arrangements for employees.

About us
Accident Compensation Conciliation Service (ACCS) is an independent statutory authority. ACCS helps resolve workers' compensation disputes in Victoria between injured workers and employers and/or WorkCover agents or self-insurers, embracing the principles of Alternative Dispute Resolution.
Our work is important because we impact upon many people's lives, every day. We have a responsibility to ensure that strong values and a pursuit of excellence in service delivery guide us in everything we do.
ACCS is transforming. Our business will soon expand to provide arbitration services in addition to conciliation services. In line with Government policy, the ACCS Arbitration service will provide injured workers, who are unsuccessful in resolving WorkCover disputes at conciliation, a low cost, fast and informal alternative to lodging their claims in the court system. As a consequence of this new service, ACCS expects its workforce to significantly increase over the next 2-3 years, including the expansion of our office space to include a third floor this year.

The impact you'll have
Reporting to the Chief Financial Officer (CFO), the Office and Facilities Manager is a varied role, primarily focusing on ensuring high standard office facilities and administration services to support ACCS employees and visitors to the offices.
You will focus on managing the facilities, services and goods contracts for our offices across 3 floors at 215 Spring Street. You'll be the first response for any facilities issues or queries, effectively communicating with internal and external stakeholders and engaging maintenance work as required. You'll use strong administration and systems understanding, in conjunction with keen analytical and problem solving skills to quickly resolve issues that arise. You'll also manage planned preventative maintenance services, schedule contractors and maintain facilities records.
You will have the opportunity for a flexible work arrangement, however, given the inherent nature of this role it is expected that the success applicant will largely work from ACCS's offices.
The Office and Facilities Coordinator will be the primary contact person for employees working in the office, fostering an optimum experience in navigating the logístical challenges of adapting to the COVIDSafe workplace, ensuring COVIDSafe practices are being adhered to, and implementing facility related components of the COVIDSafe plan.
As a member of the Corporate Services team, this role will provide relief support in the absence of the Finance and Administration Officer, and work alongside the IT, Records and Risk teams.
This is an ongoing, full time role as an ACCS employee. The salary range is $92,161 - $98,972 + 10.5% super.

About you

**To be successful in this role, your skills will include**:

- Demonstrated prior experience in a facilities or office management position, ideally in an organisation which provides public facing services
- Strong contract management skills
- Highly developed organisational skills, including the ability to set priorities and complete concurrent tasks, delivering to deadlines
- Strong accuracy and attention to detail, with prior experience maintaining high quality records and registers, and exposure to basic financial administration processes
- Strong negotiation skills with the ability to monitor stakeholder satisfaction and constructively manage issues
- Highly developed communication and interpersonal skills, with the ability to engage and influence liaise and consult with employees and management at all levels of the organisation, government officials, stakeholders and vendors
- Highly developed verbal and written skills
- Intermediate knowledge of Microsoft Office Suite (e.g. Outlook, PowerPoint, Word, Excel), and Teams Telephony
- Demonstrated understanding and commitment to discretion and integrity; evidently trustworthy when in knowledge and possession of confidential and sensitive information and data
- Positive work ethic demonstrating self-motivation and initiative
- Demonstrated commitment to the safety of self and others with consideration and courage to report any observed unsafe situation or behaviour
- Understanding of the Victorian Government Procurement Framework including State Purchase Contracts (desirable)
- Experience with Oracle financial systems (desirable)

Applicants must have had two doses of a COVID-19 vaccine, and be able to supply a vaccination certificate.
For further information, please refer to our position description.

To Apply
Please submit your resume and cover letter outlining your suitability for the position by 5:00 pm, Tuesd