Product Area Lead, In-life Management, Mortgages

1 week ago

Sydney, Australia ING Group Full time

Product Area Lead, In-Life Management, Mortgages INTERNAL SECONDMENT OPPORTUNITY Our Mortgages Tribe is responsible for driving the end to end performance of the mortgages business through development of a clear strategy, and working collaboratively with all areas of the business to drive cross functional execution of this strategy. We're looking for an experienced Mortgages specialist to join as a 'Product Area Lead, In-Life Management, Mortgages' & be part of the Mortgages leadership team within the Retail Bank in a 6 month Secondment Opportunity This role will be accountable for our Mortgage product strategy and execution; working closely with customers and business partners to design and build customer centric products, lead our sustainability agenda, and manage risk. **What You'll Do** - Lead the Mortgage product strategy; maintaining, designing and building market leading products that deliver customer centric features, benefits and capabilities - Manage product governance requirements including issue and incident management and remediation - Manage key product changes such as changes to interest rates, fees, promotions, and terms and conditions. - Support the development and implementation of product simplification and legacy product strategies - Lead a team of professionals with deep expertise to achieve the growth aspirations of the tribe, whilst developing their careers, and supporting a strong "orange" culture of can-do and collaboration - Lead agile delivery of continuous improvement in our technology and processes **What We're Looking For** - Proven Mortgage product management and governance experience (7-10+ years) - Experience in articulating strategy and setting strategic direction with others (including identifying key priorities and initiative sequencing) - Proven experience in managing complex issue and incident rectification or remediation initiatives - Proven experience influencing and leading diverse stakeholders (Credit Risk, Operations, Finance) - Proven experience managing product simplification is desirable - An analytical mindset, using data to drive decision making - Strong and proven people leadership capability - able to build strong and engaged teams, driven by purpose and a passion for customers, with a pace for change **Sound like a great opportunity?** Please also ensure you have had a conversation with your manager to solicit their endorsement. Job ID REQ-10071126

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