Reservation Sales Associate

2 weeks ago

Melbourne, Australia Grand Hyatt Melbourne Full time

Summary

GCC-Pacific is seeking two specialist reservation Sales Associates to join our energetic team on a full time basis.

Our office is conveniently located in the heart of Melbourne CBD at Grand Hyatt Melbourne.

Responsibilities include:

- Providing a caring and personalized service for each guest
- Working closely with the hotel’s Front Office and Sales and Marketing Teams to attend to guest requests and needs.
- Have extensive product knowledge of our Global Hyatt Hotels with emphasis on our Properties in Indonesia - as well as rates and offers available.

**Qualifications**:
Excellent English language skills both written and spoken.
- Excellent communication and phone skills
- Enjoys working in a fast paced team environment
- A customer focused attitude with excellent attention to detail
- Full time hours between 8am - 6pm, Monday to Friday and 10am - 6pm on Saturday
- Previous hotel experience in Reservations or Front Desk would be an advantage

In return, we will offer you:

- Extensive training and on-going development
- Opportunities for career progression into specialist departments such as Group Reservations, World of Hyatt Loyalty Program, Social Media and Distribution Services

Annie Coxon - Manager Operations - GCC-Pacific

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