Timepiece & Fine Jewellery Expert

2 weeks ago


Melbourne, Australia The Talent Mill Full time

**Global Luxury House - Chadstone**

Now Hiring | This is a stunning opportunity to work with one of the most luxurious brands in the world - with a renowned product category of RTW, Accessories, Leather goods, Footwear, Fine Jewellery and more - this fashion house creates a customer experience that is simply unparalleled.

Seen as the pinnacle of luxury - we are seeking a Timepiece & Fine Jewellery Expert to join the Chadstone boutique. You will be the face of the brand, upholding its vision and standards through customer experience - creating meaningful experiences for clients and longstanding relationships that are built on trust and an understanding of shopping preferences. You will serve as the ambassador in the Fashion boutique to share your expertise with Fashion Advisors on Fine Jewellery and Watch products and create a unique experience for every client.

Day to day will see you |
- Contribute to the performance of the Timepiece and fine jewellery category in the boutique - including high jewellery sales
- Support the training and development of Fashion Advisors with Timepiece and fine jewellery knowledge
- Build in-depth client understanding to support Merchandising and Marketing
- Serve as the technical expert for WFJ presentation as a part of various in-boutique & external fashion events
- Attend High Jewellery events and contribute to developing visibility and awareness among Fashion & WFJ customers
- Take lead on WFJ related boutique operations including assortment and stock optimization, After-sales, complaint handling

To set you up for success in this role you will need a background in Fine Watches and/or Fine Jewellery and a relative certification ie (FHH/GIA) or the equivalent expertise.
- Passion for Luxury watches & Fine Jewellery and Fashion
- Product Knowledge & WFJ Expertise with the ability to offer expert advice on WFJ products including complications and high-end pieces.
- Ability to establish relationships with clients and to personalize client journey
- Intermediate (Advanced preferred) Excel, Word and PowerPoint Presentation Skills

Of course, in return for your dedication to such a brand, there is a competitive hourly rate on offer with a lucrative commission structure plus rewarding you monthly for your commitment to your client base. There are discount offerings, product allocations, uniforms, development opportunities, sample sales and more.

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.



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