Head of Digital

1 week ago

Sydney, Australia Sustainability Consulting Full time

The brand already sells in a number of markets across the world, and are looking for a true digital leader to lead strategy across digital marketing, CRM, and e-commerce. If you think you can take an already established eCommerce brand to the next level by driving & converting traffic, growing eCommerce sales, increasing brand value and the generation of lifelong customers then this is for you.

**Required**:

- 5-8 years’ experience as eCommerce Manager, Digital Marketing Manager, Digital Product Manager, or equivalent Digital Management roles
- Proven track record of achieving sales and profit targets in a B2C/Digital retail environment,
willingness to roll up sleeves and get in the detail
- Strong quantitative and analytical skills with experience forecasting, planning and managing
budgets accurately
- Experience managing full range of eCommerce activities - in particular digital sales and marketing, CX innovation
- Experience leading technology initiatives (e.g. customer segmentation, loyalty etc.) and ability to work with technical resources (e.g. developers) and non-technical stakeholders (e.g. executive management) to bridge the gap
- Collaborative, customer-obsessed and data-driven decision maker, with excellent communication and presentation skills across all levels of the organization
- Comfort in ambiguity and using test-and-learn iterations to drive innovation, ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
- Strong relationship building skills, including the ability to build partnerships with customers and to work well and contribute to a small, fast-paced team environment
Creative thinking and problem-solving skills, ability to use hard data and metrics to back up assumptions and evaluate outcomes

**Preferred**:

- Experience growing a digital retail businesses
- Experience managing investments and prioritizing by developing ROI models and/or using
strategic levers
- Experience in managing or executing digital marketing budgets, with an understanding of the
metrics used to measure success at each stage of the funnel
- Experience working and leading across regions/markets/locations and influencing internal and
external teams
- Ability to use Agile methodologies to drive customer-centric business outcomes
- Strong hiring and people management skills and able to drive performance outcomes
- P&L/financial management experience

LI-HA1

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