Data Steward

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

**Job Description**:
The role of Data Steward is to provide guidance and support for stakeholders to improve their data literacy and advocate the adoption of data management best practises to align with TAL's broader Data Risk management Framework and Policy. The role will also enforce data rules to ensure high level of data quality, integrity, availability, completeness, consistency, privacy and compliance by data owners.

The role will support the development of claims-specific data driven initiatives and drive continuous improvement efforts, monitor ongoing results, define process areas for review, and conduct benchmarking activities to ensure best in class results for data management best practices.

The role will liaise and work collaboratively with stakeholders at all levels across the Claims Business, as well as other functional areas internally such as the Data & Analytics team, Portfolio Insights teams, Finance, Actuarial and the wider TAL teams to ensure continuous improvement and consistency is developed and maintained within the wider TAL Group.

For the Data Steward to succeed, they are expected to regularly communicate with, and influence, senior stakeholders within Claims, from Chief Claims Officer to General Managers, Heads of Departments and Team Managers, in order to drive positive commercial outcomes and continually refine the operating model.

Data Stewards are responsible for carrying out data usage and security policies as determined through enterprise data governance initiatives, acting as liaisons between the IT department and the business side of an organization

**Qualifications**:

- Ability to drive initiatives focused on data enhancements that create a better overall customer experience.
- Life insurance or other financial industry knowledge.
- Claims data knowledge preferrable.
- Thorough knowledge of computer systems including Microsoft Office products
- Familiarity with database and data warehouse concepts.
- Highly advanced conceptual thinking with an ability to identify interdependencies among system elements that impact performance.
- Highly advanced communication skills with strong ability to convey, receive, and accurately interpret information.
- Advanced influencing and negotiation skills and the ability to communicate effectively with senior management.
- Strong verbal, written and presentation communication skills.
- Strong ability to manage competing priorities.
- Strong ability to work in a changing environment.
- Extensive experience dealing directly with large scale data management.
- Proven analysis experience, with strong stakeholder engagement and influence

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

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LI-REMOTE

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.