Customer Service Specialist

2 weeks ago

Dandenong, Australia Great Southern Bank Full time

**More about the role**

Our
**Relief Customer Service Specialist **role is pivotal to supporting our purpose. Based in our Dandenong branch you will also travel to our Eastland, Southland and Melbourne CBD branches to provide support and serve these local communities as the first point of contact for our retail customers and their banking needs.

You’ll be challenging yourself every day to deliver sales results and help our customers meet their financial goals through our great value products and services. For this permanent full-time Relief role, you need to have demonstrated work experience in a complex customer service or sales environment, and you will need to show that you enjoy:

- Learning new things such as new products, services, and ways of working
- Challenging yourself to go above and beyond with each customer conversation
- Meeting new people and building connections in your local community
- Helping solve problems for customers by matching products and solutions to needs
- Getting results that help our customers achieve their financial and lifestyle goals
- The ability to travel to branches as rostered to provide coverage for staff leave

Our branch teams complete any necessary task to support our customers. Each day you will wear many hats finding a balance between providing the best customer service and sales experience, ensuring that risks are identified and addressed, our process and procedures are followed accurately, and we remain compliant to ensure our customers and Bank are well protected.

**A little bit about us**

For over 75 years, we’ve been putting our customers first, and today we look after the financial needs of more than 380,000 Australians. We have recently changed our name from CUA to Great Southern Bank but we remain customer-owned and firmly focused on helping all Australians own their own homes.

We’re ambitious and as we continue to grow, we are investing significantly in technology, products, and people. We have a culture that's fun, approachable, and supportive - allowing our team members to be their best every day, whether that's at work or at home.

We're hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning customer team. If you are motivated, energetic, and dedicated to helping our customers achieve the great Australian dream, we want to hear from you

**What’s in it for you?**

We believe that investing in our people is central to upholding our great culture. To help us achieve this, beyond our incentive program and extensive range of training and development programs, we have a variety of employee benefits that you can access from discounted financial and insurance product; to health, wellness and lifestyle benefits including unique leave options. Read more about these exciting employee benefits on our careers site
- At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day._

  • Customer Service Specialist

    4 days ago

    Dandenong, Australia Danfoss Full time

    Requisition ID: 32044- Job Location(s): Dandenong South, AUA great opportunity exists for a customer-focused specialist looking to make a difference. **Responsibilities**: Reporting to the Customer Service Manager, you will be the first point of contact for all customer order enquiries and the successful delivery of products across Australia and New...

  • Customer Service Specialist

    2 weeks ago

    Dandenong, Australia Great Southern Bank Full time

    **More about the role** Our **Customer Service Specialist** (Personal Lender) role is pivotal to supporting our purpose. Based in our Dandenong branch you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You’ll be challenging yourself every day to deliver sales results and...

  • Customer Service Specialist

    2 hours ago

    Dandenong, Australia Danfoss Full time

    Requisition ID: 32501- Job Location(s): Dandenong South, AUDanfoss is seeking an enthusiastic Customer Service Specialist looking to make a difference. This role will allow you to establish and maintain good relationships with customers and manage the sales order process from beginning to end to ensure that all customers’ requirements and needs are...

  • Customer Service Advisor

    2 weeks ago

    Dandenong, Australia Westpac Group Full time

    Join our strong team of bankers in Dandenong! - Part-time role, 23.5 hours per week - Strong customer service experience essential **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The...

  • Customer Service Specialist

    2 hours ago

    Dandenong, Australia Danfoss Full time

    Requisition ID: 23866 Job Location(s): Dandenong South, AU Danfoss is seeking an enthusiastic Customer Service Representative to establish and maintain good relationships with customers on behalf of the company by taking complete responsibility for each customer account as assigned. You will ensure that all customers’ requirements and needs are...

  • Customer Service Officer

    1 week ago

    Dandenong, Australia Speller International Full time

    Customer Service Officer (SAP) Company Overview: Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking a Customer Service Representative with SAP experience to join our team on a temporary basis with the possibility of a...

  • Customer Service Administrator

    2 hours ago

    Dandenong, Australia White Collar Blue Full time

    **Administration - Immediate Commencement** - 8am - 4pm - Start your career! $32 per hour - Monday to Friday Australian owned Paper and Plastics recycling company looking to source an Administrator to commence immediately. **About The Role**: - Reception relief duties - answering inbound calls - Data entry of work sheets / driver routes - Contacting...

  • Customer Service

    2 weeks ago

    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period * We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.* * About Us...* Doors and...

  • Customer Service

    5 days ago

    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period * We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.* * About Us...* Doors and...

  • Customer Service

    2 weeks ago

    Dandenong, Australia Middy's Full time

    Location: - Dandenong South - Employment Type: - FP - Full-Time Permanent - Department: - TechnologiesSM **About us** With a National network of over 100 branches, Middy’s is the largest independent electrical wholesaler in Australia and have been in business for over 90 years. Our size and geographic diversity provides career options in broad and...