Manager, Product Governance and Controls

**About the Role**
A fantastic opportunity exists for a Manager, Product Governance and Controls to join our high performing team based in Newstead.

On a day-to-day basis in this newly created role, you will report to the Senior Manager (Product Governance and Controls), supporting our Product Quality Team and Product Owners across Retail and Business Banking.

You will provide administrative support to two Product committees, maintain Product Risk Review schedules, operate enterprise product controls on behalf of Group Product and complete monthly reporting. Once trained, you will lead engagements with Product Managers and Senior Leaders across the Group to deliver uplifts to Group Product’s governance and controls.

Key tasks include, but are not limited to:

- Prepare and circulate monthly Design & Distribution Obligations (DDO) trigger and complaints reporting.
- Maintain Target Market Determination (TMD) records within our records management system.
- Maintain product data within the Product Master list (database).
- Maintain Product SharePoint sites including updated links, policies & procedure, standards, and terms of reference.
- Conduct annual Enterprise Product Control Self-Assessment

Our Manager, Product Governance and Controls will facilitate and execute the key aspects of BOQ Groups Product Lifestyle Management Policy, operate enterprise product controls on behalf of Group Product and deliver uplifts to Group Product’s governance and controls.

**About you**

It is a requirement that you have a minimum of 3 years’ experience in Product, Risk, Audit or Governance role within the financial services or consulting industry. Intermediate MS Office suite skills and excellent attention to detail, time-management, communication and organisational skills. A business, finance, legal or related tertiary qualification would be preferred, although not required.

Our Manager, Product Governance and Controls will enjoy working collaboratively but also have the initiative required to lead and deliver work end-to-end (once trained), working within frameworks and policy. You will have the chance to develop excellent stakeholder management skills within this role.

If the above role sounds like you and you feel that you can bring enthusiasm and energy to a high performing Product Governance and Remediation team, then we would love to hear from you

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01444