Strategic Account Manager

**TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking dynamic and experienced Strategic Account Manager across the country to join our Sales team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fuelling exponential growth through continuous innovation and improvement.**

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive compensation package with performance incentives.
- Collaborative and supportive work environment fostering professional development.
- Opportunities for career advancement within a forward-thinking organisation.
- Fun and practical employee perks and discounts
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**About the Role**

As a Strategic Account Manager at Team Global Express (TGE), you will be responsible for leading key strategic accounts or a bespoke portfolio of strategic accounts. Your primary goal will be to maximise TGE’s profile, share of wallet, and build customer loyalty to optimise retention and expansion. Reporting to the Head of Strategic Accounts, you will develop, expand, and solidify long-term relationships with customers, ensuring key business retention and growth across the customer footprint and network. This role spans all business units, requiring active representation and solutioning to partner effectively.

**What You'll Do**
- Develop, implement, and review the customer growth and sales strategy.
- Build, sustain, and expand multi-level relationships and contacts within the customer base, beyond operational/procurement.
- Drive sustainable growth by seeking expansion of current services and identifying cross-sell opportunities from incremental business units.
- Actively identify key customer strategic imperatives and position TGE for new business development opportunities.
- Maintain the customer sales and revenue forecast, ensuring all existing and new opportunities are reported in CRM, reviewed, and progressed within target timeframes.
- Champion internally for the customer at executive and operational levels, developing innovative solutions to better solve customer problems.

**What You'll Bring**

You are a strategic thinker with a deep understanding of customer financial performance and industry trends. Your proven track record in building and sustaining multi-level relationships, driving growth, and uncovering new business opportunities sets you apart. You excel at championing customer needs internally and crafting innovative solutions that deliver real value. With strong communication, analytical, and problem-solving skills, your dedicated to providing exceptional customer experiences and driving success.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in A

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individ