Program Manager

**About Capgemini**:
Capgemini is a global leader in partnering with companies to transform and manage their businesses by harnessing the power of technology. Recognized by Ethisphere as one of the World's Most Ethical Companies for the last ten years in a row, we are a diverse, values-driven organization of over 325,000 team members in more than 50 countries. _Now is the time to join our Australian and New Zealand businesses as we rapidly expand - purposefully investing in specific technology capabilities whilst designing and driving integrated strategies and solutions across our business lines. _This is an opportunity to be at the forefront of finding new ways technology can help us reimagine what’s possible, and collect unique career experiences with global clients and game-changing tech projects.

**Let's talk about the team**:
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. **The Group is**guided every day by its purpose of unleashing human energy through technology for an inclusive and**sustainable future**. It is a responsible and diverse organization of 62,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported 2023 global revenues of €18 billion.

**Let’s talk about the roles and responsibilities**:
As a Program Manager, you will be responsible for delivering a complex multi-technology, multi-vendor and/or multi-component program with a high business significance and profile. The role will focus on the successful delivery of the program to accomplish stated business outcomes, on-time and profitable, quality delivery of the agreed contractual commitments while maintaining excellent customer satisfaction.

**Responsibilities**
- Lead the transformation of large-scale organization and innovation programs to deliver business and technology outcomes and a next-generation customer experience.
- Deep understanding of technology implementation and adoption: infrastructure to SaaS with specific focus on secure networking, automation and AI use cases.
- Led and managed the end-to-end program encompassing the requirements, plan, design, test, control, integration and transition/closure of Large Scale, Multi-Vendor, Multi-Technology, and Enterprise Level Solutions (s).
- Identify business needs and assess current systems to propose improvements or innovations and optimize business processes and workflows, then develop detailed business use cases and implementation plans.
- Oversee complex governance, compliance frameworks and measures, ensuring adherence to regulatory requirements while managing complex deliverables and reputational risk.
- Provide the vision, strategy and business objective alignment while leading by example.
- Perform overall program-level planning, manage budgets, define project/program and PMO structure, develop an overarching roadmap, and associated integrated schedule, define stakeholders along with Governance, a communications plan, meetings and reporting cadence; manage issues/risks/change and escalations to closure
- Accurately forecast, track, and report on overall program costs, revenue, and profitability
- Drives the Program to meet or exceed defined performance metrics; oversees projects and project managers; mentors and develops team members; proactively manages efforts to achieve successful outcomes
- Ensures proper Scope and Change Management processes are adhered to, manages change management handling between customer, partner & account teams
- Communicate effectively with Executives and stakeholders(s) to identify needs and evaluate alternative business solutions and strategies
- Identify further growth opportunities within the customer environment and engage with sales partners for pursuit; as opportunities warrant, develop and present proposals, support scoping, cost modeling, margin analysis, and negotiation of final agreements.
- Elicits stakeholder feedback to appropriately gauge satisfaction and direction

**Qualifications**
**Minimum Qualifications**
- Bachelors Degree in Business or a related field, MBA or Masters degree preferred, plus 10+ years experience managing and leading large turnkey programs.
- Requires a professional PMI certification PMP, PgMP or equivalent, but at minimum must understand formal program management methodology from PMI

**Desired Skills**
- Adaptable and able to function well within a highly dynamic environment, and can bring much-needed stability and discipline
- Able to remain calm under pressure
- Program management thought leader and veteran with strong command over the PM compet