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Revenue Team Leader

2 weeks ago

Sydney, Australia Northern Beaches Hospital Full time

**About Northern Beaches Hospital**
Northern Beaches Hospital provides world-class, Level 5 delineation services for both public and private patients. The hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, 14 state-of-the-art theatres including cardiac catheter labs, world-class education centre, doctors lounge and excellent staff facilities including café and car parking
From cardiothoracic surgery and neurosurgery to luxury maternity and excellent emergency care, Northern Beaches Hospital has a wide range of services that can help you build a healthcare career in your chosen field.
We are proud to be home to some of Australia’s leading clinical specialists and a training ground for the clinicians of the future. The Northern Beaches Clinical School is an innovative partnership with the Faculty of Medicine, Health and Human Sciences at Macquarie University. NBH also has partnerships with other tertiary education institutions including well-respected nursing schools.
Northern Beaches Hospital offers staff opportunities to gain unique experience in a growing teaching hospital. Our culture is young, friendly and open to ideas.
**About the Role**
As the Revenue Team Leader you will provide operational direction with the support of the Director of Patient Services and oversee the billing of all patient accounts to health funds for the Northern Beaches Hospital. This role requires a hands on approach to all areas of responsibility, with a significant supervisory component. You will lead from the front demonstrating your exceptional customer service skills. You will also have the opportunity to participate in operational plan consultation when appropriate.
This role will support and implement strategy change and review of department processes with particular focus on patient eligibility for all health funds, Public, DVA, third party insurers, worker’s compensation, self-insured persons including the collection of patient out of pockets.
To be successful in this role, you will also possess the following skills and experience:

- Minimum 2 years’ experience working within private health care
- Previous leadership of a patient accounts team or similar
- Knowledge of patient administration admission systems
- Knowledge of health fund / DVA / third party / workers compensation contracts
- Demonstrated people leadership and supervisory skills
- Established planning and organizational skills
- Well-developed problem solving and conflict resolution skills
- Self-directed and motivated with the ability to effectively plan and prioritise
- Previous experience with WebPAS
- Experience in managing/undertaking switchboard functions
- Well-developed professional communication skills (written and spoken)

**Employee Benefits**:Our OneHealthscope rewards program gives you access to a range of wellness benefits, as well as discounted onsite parking at Northern Beaches Hospital and access to Fitness Passport
- Wellness benefits including a wide offering of holistic support through our Employee Assistance Program and free services including medical examination of employees and discounted Healthscope services for permanent Healthscope employees and members of their immediate family.
- OneHealthscope rewards program with national deals and discounts for travel, health insurance and banking offers.
- Variety of leave options and salary packaging, additional superannuation, Novated motor vehicle lease and Airline/Club membership