Restaurant Supervisor

12 hours ago

Bowen Hills, Australia Artesian Hospitality Full time

**Full-Time Role | Lead Service Excellence at One of Brisbane’s Premier Dining Venues**

**The Venue**:
TAMA Supper Club has redefined what it means to dine out in Brisbane. Earning a prestigious hat since launching in 2023, TAMA offers a distinctive experience that blends refined fine dining with high-end social energy. The space is elegant, intimate, and bold, combining premium hospitality, world-class service, and a curated wine and cocktail program in a warm, immersive setting. As part of Artesian Hospitality’s luxury portfolio, TAMA continues to set the tone for modern restaurant culture in Queensland.
**The Role**:
As Restaurant Supervisor, you’ll support the Restaurant Manager in the day-to-day operations of the venue. From managing service flow and staff performance to maintaining a strong presence on the floor, your leadership will set the tone for quality, professionalism, and energy. A passion for hospitality, attention to detail, and enthusiasm for wine and guest engagement are key to success in this role.

**The Responsibilities**:

- Lead and supervise front-of-house operations during service to ensure consistency and efficiency.
- Support and guide team members to deliver high-quality, professional service aligned with TAMA standards.
- Manage bookings, guest flow, and coordinate service between floor and kitchen teams.
- Act as a senior point of contact on shift, resolving any service issues promptly and professionally.
- Maintain a dynamic and visible floor presence to support both staff and guest experience.
- Assist with training, onboarding, and development of team members.
- Support the curation and execution of the wine program alongside the management team.
- Recommend wine pairings and contribute to ongoing wine training for the front-of-house team.
- Ensure compliance with RSA, health, safety, and hygiene standards at all times.
- Contribute to rostering, end-of-day reporting, and other operational tasks as required.
- 1-2 years' experience in a supervisory or team leader role within a premium or high-volume hospitality venue.
- Natural leader with a strong floor presence and a positive, team-first attitude.
- Excellent communication skills and the ability to lead under pressure.
- Strong organisational skills and attention to detail in both service and operations.
- Passion for food, wine, and creating memorable guest experiences.
- Comfortable guiding wine pairings and supporting a structured beverage program.
- A proactive and hands-on operator with a calm and professional demeanour.

**The Perks**:

- **Full-time position** with a structured yet varied roster.
- Regular service on Friday and Saturday, with flexibility for ad hoc events during the week.
- Genuine opportunities for career progression within Artesian Hospitality’s award-winning venue network.
- Exclusive staff benefits, including 50% off food and drinks across all venues.
- Be part of a professional, forward-thinking environment that values innovation, training, and team development.

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