Local Service Manager

6 days ago

Melbourne, Australia Rentokil Initial Full time

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
Rentokil Initial has an exciting position available for an experienced Local Service Manager (supervisor) to join our vibrant, passionate, fast paced Medical Waste Team looking after a team of drivers servicing Melbourne.
Picture this, you are an operational leader looking for the next big challenge in your career. As part of your new role you will:

- Maintain a safety first culture with a will to exceed targets in mind.
- Lead, coach and mentor your team of drivers servicing customers around Melbourne
- Seeking continuous productivity improvements and ensuring company service practices are met
- Implement the annual operation plan for your department and your team
- Perform regular quality audits for specific client bases
- Deliver exceptional customer service to internal and external customers
- Safety Leadership
- Service
- Relationships
- Teamwork
- Responsibility

**You will also be providing leadership to**:

- Medical and Clinical Waste Collection Drivers
- Internal & External customers

Reporting to the Operations Manager - Specialist Services, the Local Service Manager will manage a team of medical and clinical waste collection drivers servicing customers across Melbourne. The Local Service Manager will drive safety, team engagement resulting in strong teams, high staff retention and exceptional service to our customers.

**The purpose of this position is to**:

- Manage your team in accordance with their duties for the strategic outcomes of the organisation and the duties set in the division.
- Build and maintain strong teams, through effective recruiting, retention, and training of drivers
- Provide leadership and development to a team of collection drivers.
- Ensure quality services are provided that exceed company standards and customer expectations.
- Outstanding customer service internally and externally.
- Experience in developing/maintaining and mentoring large teams.
- Excellent communication skills both verbal and written.
- Demonstrable leadership qualities.
- Excellent numeracy and written skills.
- A desire to develop and progress their career in a large growing organisation

If the idea of working in a highly collaborative, friendly, yet busy and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch.

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