Field Service Technician

8 hours ago

Port Melbourne, Australia Peak Scientific Instruments Pty Ltd Full time

Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team - you will be guided and trained to become a world class compressor and gas generator technician. At Peak we primarily provide service and support to the world’s best professors, doctors and STEM expert to facilitate their ground-breaking discoveries in Australia and New Zealand.

No hard selling, no need to prepare your own quotes, invoice or schedule

The right person to fit our growing team will love to learn, have a growth mind-set, be a true team player and like to fix things to assure their longevity for the future.

Work hours and benefits
- Full time Monday - Friday 8 am - 5 pm
- Own office desk, laptop, mobile and work credit card
- Car allowance - choose/ use your own car
- Petrol card and toll tag
- Specialised calibrated tools
- 1st month in house and on-site training + ongoing yearly certification
- PPE + work boots
- Performance based Cash incentives/ bonuses

Main KPI’s of a Peak FST:
1. Provide a high level of hands-on service and technical advice for all customer.

2. Install and test Peak products

3. Perform Preventative Maintenances (PM’s) according to the service manual

4. Provide technical support + basic troubleshooting

5. Provide basic user start up/ shut down/ how to use our products

6. Escalate any issues to manager promptly

7. Correctly use necessary tools and equipment

8. Writes clear and concise service reports after every service.

9. Collaborates by sharing field knowledge with manager, other service technicians and Peak colleagues

10. Follows set processes, procedures and appointments

11. Maintains inventory and van stock by carrying out parts/ tooling checks.

12. Adheres to safety regulations and industry standards

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program

Schedule:

- Monday to Friday

Supplementary Pay:

- Bonus
- Performance bonus

Ability to commute/relocate:

- Port Melbourne, VIC 3207: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 25% (required)

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