Facilities Manager

**The role**:
We are seeking a Facilities Manager for a key client in Sydney CBD who will be responsible for ensuring the efficient and effective management of facilities services, financial performance, and customer satisfaction. Role will be hybrid - 2 days in the client office and 3 days work from home.

**Primary Responsibilities**:

- Manage the delivery of services according to the Services Agreement, ensuring contractual KPIs are achieved.
- Ensure the contract's financial success through the delivery of yearly profit forecasts.
- Advocate for exceptional customer service and foster positive relationships with clients.
- Actively manage employees and subcontractors through effective leadership and communication.
- Ensure compliance with OHS&E policies and procedures by all stakeholders.

**In this role you will**:

- Manage the contract delivery in all aspects of the Services Agreement ensuring that all KPI's are met.
- Monitor and measure Contract Performance and promote continuous improvement using KPI assessments and analysis, customer surveys and sub-contractor interviews.
- Develop appropriate scopes of works and contract documentation to all Service Contracts to be entered into in accordance with BGIS procurement procedure.
- Facilitate planning and programming for prescribed maintenance, service and activities, in line with tendered obligations.
- Manage and co-ordinate maintenance planning and programming for prescribed maintenance, service and activities, in line with tendered obligations and CMMS operations including maintenance and updating of all necessary input data and output reports.
- Ensure the contract's subcontractors and suppliers are effectively managed so that they deliver the services in accordance with the contract requirements and BGIS system requirements in a time and cost-effective manner.
- Manage or oversee the management of subcontractor(s).
- Review of maintenance activities for the best possible value for money and Whole of Life (WOL) outcomes.
- Prepare and obtain approvals for Client works including variations and additional works as provided under the contract and in accordance with BGIS and the client's procurement procedures.
- Provide technical & management service and support to clients as required.
- Ensure risk assessments and/or job hazard analysis have been completed for contract work tasks and ensure contractors are managed in accordance with the contractor management program. Ensure proper equipment and resources are available to perform the task.
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**Skills and Experience**
- Proven ability in working within an integrated services and property model delivering a Property Management, Facilities Management, Project Management and Financial Management Services.
- Strong demonstrated experience in the management of large-scale maintenance activities.
- Experience in collaborative, relationship or alliance contracting.
- Extensive subcontractor procurement and management experience.
- Strong business acumen with demonstrated business planning and high-level financial knowledge and skills.
- Proven capability of working within an environment using QA, OH&S and environmental systems.
- Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
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**Why Join Us / Benefits**:
At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

At BGIS, we value diversity and are committed to creating an inclusive and safe work environment for all employees, we have passion for sustainability and drive for innovation.

**About BGIS**

BGIS has over 10,000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We are focused on delivering innovative service solutions for our clients.

Our organisation manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.