Branch Member Consultant

2 weeks ago

Erina, Australia HCF Full time

Join the dedicated team at our HCF Erina Branch. Every day, you’ll have the opportunity to provide exceptional customer service.

About the Role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.

This full-time position is based in our HCF Erina Branch. You will also be required to work 1 - 2 Saturday's per month (9am - 12pm).

Responsibilities
- Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
- Ensure resolutions to our members’ problems that go beyond expectations.
- Maintain the accuracy of our membership information in accordance with organisational policies and procedures.

About you
- Possess a keen drive to make a difference in members' lives, with experience in needs-based selling being highly desirable.
- Proven background in customer service environments, with the ability to build rapport quickly and confidently.
- Quick to grasp complex computer systems.
- Thrives in a collaborative team environment.
- Adaptable to evolving work practices and needs.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits
- Purpose-driven passion_
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
- 50% subsidy on HCF hospital and/or extras cover- 18 weeks of parental leave for all new parents- Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more- Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
- Continuous learning and growth_
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

to discuss.

  • Branch Member Consultant

    2 weeks ago

    Erina, New South Wales, Australia HCF (Australia) Full time $60,000 - $90,000 per year

    Join the dedicated team at our HCF Erina Branch. Every day, you'll have the opportunity to provide exceptional customer service.About the RoleAs a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund Your personal touch will help guide our members in making informed healthcare choices.This full-time position...

  • Casual Banking Consultant, Erina Nsw

    2 weeks ago

    Erina, Australia ANZ Banking Group Full time

    **Req ID**: 81508 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Erina About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking, you’ll...

  • Sales Consultant

    6 days ago

    Erina, Australia Fitness First Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t** currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First** is more than just a paying job. It's the start of a...

  • Sales Consultant at Fitness First

    4 days ago

    Erina, Australia PG Operations Pty Ltd Full time

    **About Fitness First**: A globally recognised leader in the fitness sector, **Fitness Fir**s**t* currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First* is more than just a paying job. It's the start of a...

  • Trainee Structural Draftsperson

    4 days ago

    Erina, Australia Northrop Consulting Engineers Full time

    Supportive company culture that realises potential - Full time position based in our Erina office - Rewarding role with variety in duties **The Company** Northrop Consulting Engineers is an employee owned, multi-discipline consultancy that has been established for over 45 years. We have an open management structure that embodies a diverse, inclusive and...

  • Manager in Training

    4 days ago

    Erina, Australia City Beach Full time

    Manager In Training - Erina At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear, and...

  • Draftsperson

    3 days ago

    Erina, Australia Valletta Homes Full time

    **Key Responsibilities** - Assist in producing accurate working drawings and documentation for residential projects including single dwellings, duplexes, and custom builds - Update and amend architectural plans based on feedback from clients, consultants, or internal teams - Ensure all plans comply with relevant building codes, council requirements, and...

  • Senior Hairstylists

    2 days ago

    Erina, New South Wales, Australia Hair Colosseum Full time $60,000 - $80,000 per year

    About the role Hair Colosseum is seeking experienced Senior Hairstylists and Junior Hairstylists to join our talented team in Erina, NSW. As a member of our team, you will play a crucial role in delivering exceptional hair styling services to our valued clientele.What you'll be doingProviding high-quality haircuts, styling, colouring, and other hair...

  • Medical Receptionist

    2 weeks ago

    Erina, Australia Karalta General Practice Full time

    15-35hours per week. Permanent days available. Open to one or two person Hire. Will include Saturday Mornings on a roster basis once trained. Regular days and hours available, plus holiday and sick cover. Key arrears of responsibility - Reception 1. Customer Service - Relate to the public in a respectful and unbiased way - Greet patients warmly and...

  • Medical Receptionist

    1 week ago

    Erina, Australia Karalta General Practice Full time

    Key arrears of responsibility - Reception 1. Customer Service - Relate to the public in a respectful and unbiased way - Greet patients warmly and making them feel welcome - Give patients correct and adequate information about the practice - Record and convey messages accurately with adequate information between the public and other staff - Respond to the...