Customer Service Officer

6 days ago

Goulburn, Australia Warrigal Full time

Service Integrated Communities | Goulburn
- Full Time Position
- Work alongside a supportive Team & Manager | Great Culture & On-boarding Process
- Join a leading provider - 2022 winner: Excellence in Large Business
- NFP salary packaging benefits - pay less tax, bank more (up to $18,550k pa tax free)
- **Hourly Rate**: $24.93 - $30.20 depending on experience

**About the role**:
As our customer service officer, you will be the welcoming face of Warrigal Goulburn. In this fast paced role where no 2 days are the same, you will provide all round administration support the managers and also outstanding customer service to anyone who walks through the doors. You will engage with residents, their families and your team, contributing to the high quality care that we provide and building positive relationships essentially creating what we believe is a crucial component in supporting a ‘Great Life’ for an older person.

**To be our office superstar, you will need**:

- Minimum 2 years previous experience in office administration (desirable)
- Demonstrated excellence in customer service
- Demonstrated experience in reception duties, cash handling, invoice cost coding, and strong data entry skills
- Demonstrated high level in your communication style
- Ability to work autonomously and be an effective team member.

**Benefits/Perks**:

- Support via EAP and access to 24/7 support via the LifeWorks App
- Ongoing support and training
- Fitness Passport - Access to your local gyM/Facility as well as over 200 more throughout the country
- Career development and pathways
- Work within a team of inspiring people with the same belief of a ‘One Team’ culture, who also have passion and heart

**About Us**:

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