Aps5 Data Analyst Cbr: Services Australia Aurora

**Job Information**:
Industry
- IT Services

City
- Canberra

Province
- Australian Capital Territory

Country
- Australia

Postal Code
- 2600

Number of Positions
- 1

**About Services Australia**

We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments. We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time. We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.

**Aurora offers**:
- 18-month employment contract with a competitive salary
- Learning and development - including on-the-job and formal training/qualification
- Ongoing support and coaching throughout the program from an experienced neurodiversity specialist provider
- A dedicated agency relationship manager.

**About the role**

APS5 Data Analyst (1 Vacancy)

**About the team - Technology Management Branch**

The Technology Business Management Branch strategically supports the operations of the Technology and Digital Programmes (TDP) Group, providing a range of core business support, coordination and communication functions as per below:

- Understanding the performance of TDP to optimise the sustainment and delivery of both future and current technology and digital capability, to enable to agency’s vision.
- Governing the TDP Portfolio frameworks to ensure consistency, efficiency and alignment.
- Ensuring we deliver programs and projects in accordance with better practice frameworks.
- Measurably improving financial and non-financial value, as perceived by one or more stakeholders, arising from TDP's efforts
- Identifying future TDP demand (based off costed work items)
- Managing future demand through the Portfolio Front Door
- Developing and maintaining the TDP Integrated work-plan (IWP) which includes all approved work being undertaken by the Group Including project registration and initiation.
- Creating equilibrium between resource demand and supply
- Supporting the effective delivery of TDP's portfolio
- Supporting tools that enable robust portfolio health and governance

**Tenure**

The roles are full-time, non-ongoing/ongoing, non-ongoing contracts for up to 18 months.

**Location of role**

These roles are located in Canberra, ACT

**What you will do
The Data Analyst understands customer’s data requirements and can analyse matching scenarios within the data management tools. They support the control of data management processes and perform administrative, technical and customising tasks in the data environment. The Data Analyst works under the general direction and support of senior staff.

They exercise a degree of independent judgement and make decisions within defined parameters that require reliance on skills and knowledge. They plan their own work and contribute to teamwork goals in the context of competing priorities, and changes in workplace practices and business improvement strategies.

**As a Data Analyst, you will work as part of a multi-skilled team. Duties may include some or all of the following**:

- allocate work to team members, using judgement to match issue complexity and staff capability, and reduce peaks and troughs in workload
- perform administrative, technical and customising tasks in the data environment
- support and assist with the data management process including loading, creating, maintaining, and distributing data
- assist in the processing of data including matching and maintaining specific object data
- provide input to the development of data standards and strategy for the solution
- conduct audits to ensure data quality
- detect data inconsistencies and utilise defined error-handling procedures
- resolve data integration issues related to data in their area of expertise
- assist with establishing and maintaining data business rules and security specifications
- help establish data retention criteria
- assess, define, integrate and coordinate data coming from multiple operational systems
- assist in development of and execution of data quality programs
- prepare correspondence such as reports, corporate and technical documentation for review by senior staff
- provide broad data modelling support for project build, test and implementation activities
- assist with the design of documented data modelling solutions
- collaborate with stakeholders to ensure effective and timely implementation of projects
- contribute to the development and implementation of improvements and best practice in processes and procedures
- escalate issues as required and suggest alternati