Customer Care Consultant

4 days ago

Regency Park, Australia Blackwoods Full time

**YOUR OPPORTUNITY**

We are on the hunt for an enthusiastic Customer Care Consultant to join our close-knit team based in Regency Park SA, where you'll be providing exceptional service to our growing customer base

In this challenging and rewarding role you will proactively look for solutions that drive the right outcome for both our customers and business. Our supportive management and team will empower you to perfect your customer service skills, investigate issues and escalations, and harness your problem-solving techniques to reach quick and successful outcomes.

**What your new role entails**:

- Action customer requests quickly, take ownership of enquiries, and find fast resolutions
- Understand our customer’s sales history to identify service requirements, and pursue upsell opportunities when available
- Nurture relationships with our clients, staying up to date with processes and procedures to provide tailored solutions
- Inform customers of new product range and services where applicable

**What you’ll bring with you**:

- Experience in a high-volume call centre environment preferred but not essential
- Customer and solutions focused mindset, thinking outside the box to achieve results
- Amazing customer service skills and the ability to work unsupervised in a small team
- A strong understanding of Microsoft and/or Cloud based CRM programs
- Clear verbal and written communication skills required

**Why Our Team Enjoys Being Part of Blackwoods**:
To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Team member discount card to use at Kmart, Bunnings, Target, Officeworks & OnePass
- Highly successful Refer-A-Friend program - to earn up to $2,000 for each referral
- Further Wesfarmers discounted offers from over 300 corporate partners
- A range of diversity and well-being initiatives
- Onsite parking and more

**NEXT STEPS**

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which may include a pre-employment medical assessment involving drug & alcohol testing).

Video

  • Customer Care Consultant 2ic

    2 weeks ago

    Regency Park, Australia Blackwoods Full time

    Join an iconic Wesfarmers business, leaders in industrial & safety supplies - Outstanding employee benefits, with career progression opportunities - Great full-time permanent role in a friendly and supportive team **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses...

  • Customer Care Consultant

    7 days ago

    Regency Park, Australia New Start Full time

    **Join an iconic business, leaders in industrial & safety supplies**: - **Great employee benefits with ongoing training & career development**: - **Permanent full-time role, located in Adelaide, friendly & supportive team** We are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Regency Park SA **to...

  • Trade Store Customer Care Consultant

    4 days ago

    Regency Park, Australia Blackwoods Full time

    Great salary package, employee benefits, incentives, discounts, shares & more! - Achieve work life balance in a permanent full time role, Monday to Friday - Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies **YOUR OPPORTUNITY** We are looking for an enthusiastic full time **Customer Care Consultant** to join our **Trade Store...

  • Customer Care Consultant

    4 weeks ago

    Parramatta Park, Queensland, Australia Regency Care - Assistive Technology Partners Full time

    OverviewCustomer Care Consultant - Western Sydney Lead at Regency Care, Assistive Technology Partners. This role focuses on enhancing the quality of life for individuals with disabilities while driving the Western Sydney expansion. You will work with clients and Occupational Therapists (OTs) to identify and implement assistive technology solutions and take...

  • Care Consultant

    2 weeks ago

    Mill Park, Australia Bodewell Community Care Full time

    **Care Consultant** - **Full Time position** BodeWell is now looking for an experienced and motivated Care Consultant to join. The role is instrumental in providing support and advice to clients to assist them with their well-being goals. **Company** Arcare is a proudly family-owned aged care business that now has 43 residences throughout Victoria,...

  • Inbound Customer Service Consultant

    6 hours ago

    Regency Park, Australia New Start Full time

    We are looking for an enthusiastic **Customer Care Consultant** to join our team based in **Regency Park SA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include, but not limited to**: - Inform...

  • Care Consultant

    2 weeks ago

    Mill Park, Australia Bodewell Community Care Full time

    **BodeWell Community Care | Care Consultant | VIC** **Company Overview**: BodeWell has been dedicated to offering in-home services and support through its home care division, catering to clients across Melbourne and Queensland **Position**: Care Consultant - Employment Type: Full-time - Location: West Melbourne - About the Role: We are seeking an...

  • Care Consultant

    2 days ago

    Mill Park, Australia Bodewell Community Care Full time

    **BodeWell Community Care - Care Consultant** **Location**:Northwest, Melbourne VIC **Salary**:Competitive Rates + Bonuses + Benefits **Position Summary** Are you passionate about providing effective and high-quality care management services to clients in need? We are seeking a dedicated Care Consultant to join our team at Home Care and Disability...

  • Customer Care Consultant

    1 week ago

    Regents Park, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

    Location: - NSW - Regents Park- Employment Type: - Full-Time Permanent- Department: - Customer Care**About the Company**: *** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has...

  • Customer Service Agent

    6 hours ago

    Regency Park, Australia Kennards Hire Full time

    **Customer Service Agent** **Regency Park, Adelaide, SA** - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we...