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El1 Change Manager

3 weeks ago

Adelaide Region SA, Australia DFP Recruitment Services Full time

**Job description**:
Our client is currently seeking an EL1 Change Manager to join the team within a Federal Government Agency based in the Adelaide CBD.

The Claims and Payments Service Design and Implementation is responsible for strategic planning and implementation of transformation initiatives to increase payments and claims quality, efficiency, controls, correctness and outcomes in support of the Corporate Plan.

The team is responsible for reviewing and evaluating current claims and payments processes and controls and determining and implementing improvement. It is also responsible for ensuring claims and payments processes are optimally included in the base platform build of new CRM Software, future enhancements are included on the backlog and that the implementation of the new platform is implemented in a planned, controlled and consultative manner.

**Responsibilities may include but are not limited to**:

- Developing, implementing and evaluating change management activities, plans and schedules in accordance with the Agency’s Change Management Framework.
- Ensuring that change readiness assessments are completed, identifying areas of resistance and ensuring mitigation activities are in place.
- Identifying, assessing and reporting change risks or issues.
- Leading the tracking and evaluation of change management activities in the Agency and proposing recommendations for continuous improvement.
- Influencing and advising project sponsors on how to effectively manage and implement change.
- Working closely with the project manager and the communication and engagement lead, planning and testing the effectiveness of the future state operating environment.
- Experience in strategically integrating change strategies
- Highly motivated to achieve set goals in specified timeframes
- Strong communication and stakeholder engagement skills
- Ability to work efficiently and effectively as a key member of the delivery team
- Tertiary qualification related to Change Management is desirable
- Prosci Change Management Certification is desirable
- ** An understanding of or lived experience in the field of disability is highly desirable.**

This role is at the EL1 level equivalent offering $602.55 per day + 10.50% super. The rate of pay is casually loaded, as you will not be accruing annual or sick leave.

As this role is within the Federal Government, applicants are required to be Australian Citizens to be considered.

If you are interested in this role, please APPLY NOW or call Tyler Waterhouse on 8400 4433 for more information.

Note: You may be required to provide evidence of your COVID-19 vaccination status.