Night Guest Service Agent

1 week ago

Melbourne, Australia IHG Full time

**About us**
Travel is a journey.

At Holiday Inn, we thrive on making our guests stays brighter, helping them create memories that will last a lifetime.

Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family

**Your day to day**
Holiday Inn Melbourne Airport is looking for Night Guest Service Agents to join our Night Front Desk team working from 11pm to 7am.

We encourage you to bring your personality and passion to work every day so you can anticipate our guests' needs and deliver a fantastically memorable stay.

In your role, one minute you will be checking a guest in, next minute providing advice on how to travel to the city followed by dropping off a guest at the airport in our airport shuttle bus. This role will keep you busy with face to face and over the phone interactions with our guests.

The heart of Holiday Inn is “Making Our Guests Smile” so come on and show us your smile

**What we need from you**
To be successful in this role, you will:

- Experience: Have experience in a customer service setting where you have dealt with various types of queries in a professional setting
- Flexibility: you can work varied night shifts over 7 days a week from 11pm to 7am
- Victorian drivers licence: Must have a full drivers licence (no P Plates) and the confidence to drive a people mover, van/shuttle bus
- Personality: You love guest interaction and show passion for great customer service
- Strength: Physically strong to assist our guests with their luggage
- Have eligible working rights in Australia

**What we offer**
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing including:

- free onsite parking
- on shift meals, uniform & laundry
- paid birthday leave & enhanced parental leave
- proactive health days
- ongoing training and career growth opportunities

Enjoy the popular hotel perks like worldwide accommodation and food & beverage discounts and also our retail rewards program which makes your pay go even further.

We are proud to be IHG and we know you will be too.

Job Reference: EMEAA37940

  • Night Guest Service Agent

    5 days ago

    Melbourne, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Night Guest Service Agent

    2 days ago

    Melbourne, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Night Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Minor International Full time $50,000 - $70,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Oaks Hotels, Resorts & Suites Full time $40,000 - $60,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Oaks Hotels Full time $50,000 - $70,000 per year

    Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Victoria, Australia Minor International Full time $45,000 - $60,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Night Guest Service Agent

    2 weeks ago

    Melbourne, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Night Guest Service Agent

    3 days ago

    Melbourne, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    3 days ago

    Melbourne, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...