Customer Service Officer

1 day ago

Saint Marys, Australia Capital S.M.A.R.T. Full time

Work 8-4pm Monday-Friday No weekends
- Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations
- 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available

Capital SMART is still leading the way in small to medium accident repair technology We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.

Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.

Our Leadership team is dedicated to your safety, success, and growth

**The Opportunity**:
We have an exciting opportunity for a Customer Service Officer to join the team at St Marys.

You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:
**Role responsibilities**:

- Ensuring the environment is always customer friendly.
- Checking in all customers as they present for their assessment.
- Providing a caring and professional service during all customer interaction
- Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.

Does this sound like you?
- Have previous experience in a customer facing, fast paced environment
- Strive to achieve a positive customer experience in every interaction
- Have high attention to detail
- Be organised and has exceptional time management skills
- Build rapport in person as well as over the phone
- Work well in a team

We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements.

**Benefits**:

- Reward & recognition - lunch provided once a week and monthly celebrations
- Career development and training - guidance and support from not only management, but your teammates
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms provided
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - _**_APPLY NOW _**_or call _**_Kate _**_on 0438 259 870_

Video

  • Customer Service

    5 days ago

    St Marys, South Australia ARKOTE PTY LTD Full time $40,000 - $60,000 per year

    Are you confident on the phone, motivated by results, and skilled at building connections? Join our energetic, close-knit team In this role, you'll be the first point of contact for potential customers—introducing our products and services, building trust, and creating opportunities that directly contribute to business growth.This position is perfect for...

  • Charter Reservations Specialist

    2 weeks ago

    Saint Marys, Australia CDC NSW Full time

    Work with one of Australia’s leading transport providers! - Competitive Pay | Employee Benefits | On site Parking - Internal Growth opportunities | Career progression **About Us**: ComfortDelGro (CDC) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands; Hillsbus,...

  • Charter Reservations Consultant

    1 week ago

    Saint Marys, Australia CDC NSW Full time

    **About CDC NSW**: CDC NSW is the largest private bus operator in NSW. Our reputation is built on a proven record of delivering safe, reliable and timely connections that help people get where they need to be. Our people are our greatest asset, we take pride in serving our community and our culture supports individual needs. We are a down to earth business...

  • Customer Service Representative

    1 week ago

    St Marys, Australia Sleeping Giant | James Lane Full time

    **Join the James Lane | Sleeping Giant Head Office Team!** **Enjoy a 40% Staff Discount Across Both Brands!** **About Us** James Lane | Sleeping Giant are proud, family-owned Australian businesses with over 40 years of experience in creating timeless, elegant pieces that turn houses into homes. We are passionate about delivering exceptional customer...

  • Charter Consultant

    1 week ago

    Saint Marys, Australia CDC NSW Full time

    Part Time opportunity with flexibility of days to work - Excellent pay and benefits on offer! - St Marys location |On site parking **About Us**: ComfortDelGro (CDC) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands; Hillsbus, Forest Coach Lines, Hunter Valley...

  • Customer Service

    5 days ago

    Saint Lucia, Queensland, Australia Kenko sushi house Full time $8,160 - $10,896 per year

    Kenko Sushi House @ University of Queensland ST LUCIAKenko Sushi House is a Japanese takeaway shop located in the main food court of the UQ St Lucia campus. We are a fast paced shop selling a range of sushi and rice bowls.Casual positions available:Front of the house customer serviceSome responsibilities include:Serving customers sushiUsing cash registers...

  • Customer Service Representative

    1 week ago

    St Marys, Australia JELD-WEN Full time

    As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **Corinthian** is part of the JELD-WEN group of companies including iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway louvres, JELD-WEN Glass, Kolder...

  • Customer Service Representative

    1 day ago

    St Marys, Australia JELD-WEN Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **Corinthian** is part of the JELD-WEN group of companies including iconic brands A&L Windows & Doors, Airlite Windows & Doors, Aneeta Window...

  • IT Customer Support Officer

    5 days ago

    Saint Lucia, Queensland, Australia The University of Queensland Full time

    Information Technology Services - Customer Support ServicesFull-time, permanent positionBase salary will be in the range $82,133 - $91, % Superannuation (HEW Level 5)Based at our St. Lucia CampusAbout This OpportunityWe are seeking a skilled and client-focused IT Customer Support Officer to deliver timely and effective Tier 1 and 2 technical support services...

  • Job Coach

    3 days ago

    Saint Marys, Australia atWork Australia Full time

    Company Description atWork Australia is a high performing, national Employment Services provider. We are proud to have strong partnerships with employers to help drive employment opportunities for all Australians. **Job Description**: Job Coaches are responsible for the successful placement and transition of our clients into sustainable employment and/or...