Partnership Manager Agency

Time Type: Full time

Worker Type: Employee

**Partnership Manager, Agency**
- Location: Sydney preferred, open to other office locations
- Type: Permanent, full time
- Hybrid role, Happy to talk flexible working

**The opportunity**

We have an exciting opportunity to join the Agency team as a Partnership Manager. In this role, you’ll work closely with the Senior Manager to deliver high-quality, efficient customer service to our underwriting agency business partners. You’ll take ownership of portfolio performance, driving growth and profitability through strong relationship management, operational discipline, and proactive partner engagement. You’ll drive governance across the portfolio - ensuring compliance, managing risk and delivering outcomes aligned with the agency framework.

**Your new role**

In this new role, you will:

- Support the development and implementation of strategies to ensure the strong performance of the Agency portfolio
- Conduct regular performance monitoring and portfolio management responsibilities
- Develop strong networks and relationships with internal key stakeholders
- Establish and nurture strong relationships with your Agency partners
- Review portfolio results and performance, identifying trends and opportunities
- Develop recommendations and implement corrective action as necessary
- Focus on Risk, Governance and Regulatory compliance
- Ensure compliance with all personal accreditation levels and regulatory requirements
- Have a deep understanding of current market conditions
- Foster strong relationships within the insurance market, and represent the company with external parties
- Role modelling QBE’s values and leadership capabilities

**About you**

To be successful in this role, you will bring a proactive mindset, thrive in a collaborative environment and be driven to deliver results while continuously developing your skills. You will also have:

- Broad knowledge of insurance and business development function
- Experience in intermediary insurance, cover holder management, or underwriting - highly regarded
- Strong financial acumen with understanding of P&L and portfolio metrics
- Familiarity with risk and performance management processes
- Excellent communication, influencing, and problem-solving skills
- Proven ability to deliver on key focus areas
- Self-motivated with a strong work ethic and ability to work independently

**About QBE**

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let’s make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Life Leave, supporting the life events we all experience, leaving your annual leave for rest
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- Voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- A range of discounts on insurance products, car hire, hotels, goods and services

**Rewards & Recognition**

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
- Family Friendly Workplace accredited employer since 2021

**APPLY NOW and let’s make it happen**

**Skills**:
Business Development, Business Management, Business Partner Management (BPM), Client Counseling, Communication, Cost Management, Critical Thinking, Customer