Program Manager

**Job no**: 943097
**Work type**: Permanent / Full time
**Location**: Support Office - Docklands

**MYER** is looking for a **Program Manager** (**Store Renewal)** to lead the execution of enterprise-wide programs that drive business transformation, operational excellence, and customer experience improvements at Myer. You will execute and deliver the projects through collaborating with our stakeholders, managing risks along the way.
- New, exciting opportunity in our Store Renewal team - open to all levels of experience
- Play a key role in leading our key initiatives, collaborating with stakeholders across MYER
- Flexible hybrid working model - work from our Docklands-based Support Office and the comfort of your home

**About The Role**:

- Lead the end-to-end delivery of large-scale programs, ensuring alignment with Myers strategic priorities.
- Develop and implement program governance frameworks, ensuring clear structure, accountability, and risk management.
- Drive business transformation initiatives, focusing on operational efficiency, omnichannel growth, and customer experience.
- Manage program budgets, ensuring financial discipline and ROI optimisation.
- Act as a key liaison between senior executives, department heads, and project teams to ensure alignment and buy-in.
- Work closely with cross-functional teams (e.g., IT, Marketing, Store Operations, Finance, Supply Chain) to drive program success.
- Engage external vendors and partners to support program delivery where necessary.
- Oversee multiple projects within the program, ensuring milestones are met and risks are mitigated.
- Drive Agile and/or Waterfall methodologies based on project needs, ensuring flexibility and efficiency.
- Implement change management strategies to ensure smooth adoption across the organization.
- Track and report on program performance, providing regular updates to executive leadership.
- Identify, assess, and mitigate risks that could impact program delivery.
- Ensure compliance with Myers governance standards, regulatory requirements, and industry best practices.

**About you**:

- Experience in program/project management.
- Retail, FMCG or large-business experience desired.
- Excellent verbal and written communication skills.
- Highly organised and self-driven with a strong attention to detail
- Ability to work in a fast-paced environment and meet deadlines
- Collaborative, can work at pace in cross-functional teams.
- Ability to engage, influence, and negotiate with internal and external stakeholders of all levels in a complex business
- Strong analytical and problem-solving skills with a focus on data-driven decision-making.
- Knowledge of program and project management methodologies (i.e. Agile)

**_Desirable, but not essential_**
- Experience managing budgets and ensuring cost-effective program execution.
- Ability to lead large-scale change initiatives in retail, digital, or operational transformations.
- Experience in driving technology adoption and process improvements.
- Experience working with retail systems, ERP, eCommerce platforms, and supply chain solutions (desirable).

**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide
- Myer has always been a special place, transcending beyond just a place to work**.

**Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.**

**Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.**

**Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.**

**Welcome Home**

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

**Applications close**: 06 May 2025 AUS Eastern Standard Time