Credit Services Consultant

3 days ago

Melbourne City Centre, Australia HAYS Full time

Permanent Credit opportunity with flexible working arrangement at one of Australia's largest insures

**Your new company**
Fantastic permanent full-time opportunity for a Credit Services Consultant to join one of Australia’s largest insurance organisations, well known for their reputable brand. Priding themselves on their delivery of first-class customer experience, this organisation is seeking for an individual to join their Premium Administration & Credit Team in Commercial & Agri.

**Your new role**
Credit Services Consultant with flexible working arrangement in the heart of Melbourne CBD. This role will require you to demonstrate your credit management and MS Excel skills to provide account support to the insurance brokers and internal stakeholders nationally

Key Responsibilities:

- Credit Portfolio maintenance which includes the Non-Payment Process, investigating Unidentified payments, Banking & Receipting and the reconciliation of Commission & Instalments
- Perform verification and reconciliation of accounts and process transactions of a complex nature
- Delivering timely and accurate transactional service outcomes for partners and stakeholders in line with agreed standards
- Maintain appropriate files, reports, documentation and data.
- Maintain regular contact with internal stakeholders and external customers as required
- Ensuring ways of working are in line with nationally agreed risk and compliance processes

**What you'll need to succeed**
- Accuracy and attention to detail.
- Credit management experience.
- Problem Solving and Decision Making.
- Detail-oriented; whilst able to meet SLA targets.
- Customer service mindset and exceptional stakeholder management skills.
- Knowledge of Microsoft Word, Excel & Outlook. (Intermediate MS Excel Skills preferred)

**What you'll get in return**
- Exceptional employee benefits
- Flexible working conditions.
- First class training and support.
- Career progression opportunities.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2683946

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